Lorraine Umana
Registered Nurse
Reading,MA
Summary
Experienced nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable medication administration trainer. Experienced at educating map certified staff and giving support so they can comply with MAP policies. Supported program managers by auditing their programs and restructuring the medication administration system..
Overview
25
25
years of professional experience
5
5
years of post-secondary education
Work History
ACCS Nurse & Map Trainer
Eliot Community Human Services
Lexington, MA
09.2012 - 09.2022
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals
- Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Assisted patients in performance of routine recovery and mobility exercises, providing support when getting in and out of bed as well as walking and stretching.
- Educated patients and families on diagnosis, neurological conditions and processes, treatments and expected outcomes.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Came up with treatment plans and communicated with patients about options, medications and self-management.
- Met with and patients to discuss and distribute information on health maintenance and disease prevention.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Protected confidentiality of information related to patient care activities and EMS operations.
Map Trainer & Auditor
Eliot Community Human Services
Lexington , MA
09.2012 - 09.2022
- Scheduled and taught in class and online courses to increase learning opportunities for 9 years.
- Quickly adapted training plans for employee needs giving additional support where needed.
- Monitored participant workflow and communicated with supervisors when students completed the course and to advise when the student was near the expiration dates.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
- Recorded and edited videos to facilitate remote learning.
- Audited monthly DMH residential homes.
- For the programs that did not have a program manager due to staffing issues generated all orders that needed corrected.
- Audited monthly the outreach MAP program and made necessary corrections this included MOR, DIR.
- If MOR indicated as well as any DIR performed corrective trainings.
- Performed annual trainings for all residential homes and outreach staff.
Registered Nurse Supervisor
Westwood Lodge Hospital
Westwood, MA
04.2010 - 09.2012
- Managed critical incidents and made procedural changes and improvements.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Advised patients and caregivers discharge plan objectives, safe medication use and disease management.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Monitored patient reactions to drugs and carefully documented findings.
- Managed care from admission to discharge.
- Provided direct patient care, stabilized patients and determined next course of action.
- Organized and managed care of patients undergoing various therapies and procedures.
Registered Nurse
Leland Unit, Beverly Hospital
Beverly, MA
01.2008 - 03.2010
- Managed care from admission to discharge.
- Provided direct patient care, stabilized patients and determined next course of action.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Monitored patient reactions to drugs and carefully documented findings.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Organized and managed care of patients undergoing various therapies and procedures.
Education
Associate of Science - Nursing
North Shore Community College
Danvers, MA 09.2004 - 05.2007
Bachelor of Science - Nursing
University of Massachusetts - Boston
Boston, MA 09.2014 - 05.2017
Skills
Clinical Documentation
undefinedTimeline
Bachelor of Science - Nursing
University of Massachusetts - Boston
09.2014 - 05.2017
ACCS Nurse & Map Trainer
Eliot Community Human Services
09.2012 - 09.2022
Map Trainer & Auditor
Eliot Community Human Services
09.2012 - 09.2022
Registered Nurse Supervisor
Westwood Lodge Hospital
04.2010 - 09.2012
Registered Nurse
Leland Unit, Beverly Hospital
01.2008 - 03.2010
Associate of Science - Nursing
North Shore Community College
09.2004 - 05.2007
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