Lorreine Cuenco
Henderson,NV
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
3
3
years of professional experience
Work History
Licensed Starbucks Barista
Target
Anchorage, Alaska
03.2023 - 12.2023
- Memorized over 50 menu items to create customized beverages for 200+ customers a day
- Optimized workflow by maintaining a clean and organized workspace
- Built rapport with new and returning customers to promote the company’s mission and value
- Defused volatile customer interactions calmly and courteously while upholding company policy
- operated cash register and received payment from guests, while following all Starbucks customer service and cash handling policies and procedures
Licensed Starbucks Barista
HMS Host
Anchorage, Alaska
07.2022 - 12.2022
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while providing excellent customer service
- Remained calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operated cash register and received payment from guests, while following all Starbucks and HMSHost customer service and cash handling policies and procedures.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Sandwich Artist
Subway
Anchorage, AK
03.2021 - 07.2022
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Completed opening, closing and shift change tasks by following company guidelines.
- Kept customer and food preparation areas clean and well-organized.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
Education
King Tech Career Center High School
12-2021
High School Diploma -
Bettye Davis East Anchorage High School
05.2022
Skills
- Cash Handling
- POS Systems
- Opening and Closing Duties
- Fluent in Tagalog and English
- Product Upselling
- Safe Food Handling
- Team Player
Skills Certification
Quick Learner, Adaptable, Upselling, Customer service, Food service, Barista, Memorization, MOA Food Handlers
Languages
English
Native/ Bilingual
Tagalog
Native/ Bilingual
References
References available upon request.
Timeline
Licensed Starbucks Barista
Target
03.2023 - 12.2023
Licensed Starbucks Barista
HMS Host
07.2022 - 12.2022
Sandwich Artist
Subway
03.2021 - 07.2022
King Tech Career Center High School
High School Diploma -
Bettye Davis East Anchorage High School