Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lorren Black

Springfield,Missouri

Overview

4
4
years of professional experience
1
1
Certification

Work History

Social Media Manager

Plato's Closet
10.2023 - Current
  • Managed multiple social media platforms, ensuring consistent brand voice and message.
  • Boosted engagement rates with creation of compelling and visually appealing content.
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of competition.
  • Created and curated engaging original content for daily social media posts

Shift Manager

Plato's Closet
08.2020 - Current
  • Exercise composure under pressure and in escalated customer service scenarios
  • Train and mentor new employees to maximize team performance
  • Keep employees operating productively and working on tasks to meet business and customer needs
  • Maintain positive customer relations by addressing problems head-on and implementing successful corrective actions

Education

MBA -

Missouri State University
Springfield, MO
12.2025

Bachelor of Science - Marketing Advertising and Promotion

Missouri State University
Springfield, MO
12.2024

Associate of Arts -

Ozarks Technical Community College
Springfield, MO
05.2021

Skills

  • Teamwork and Collaboration
  • Critical Thinking
  • Leadership
  • Proficient with Excel, Word, and Outlook
  • Proficient with Canva
  • Proficient with Hootsuite
  • Time Management
  • Customer Service
  • Management
  • Communication

Certification

  • Hootsuite Platform Certification, Hootsuite - July 2024
  • Social Media Marketing, Hootsuite - July 2024

Timeline

Social Media Manager

Plato's Closet
10.2023 - Current

Shift Manager

Plato's Closet
08.2020 - Current

MBA -

Missouri State University

Bachelor of Science - Marketing Advertising and Promotion

Missouri State University

Associate of Arts -

Ozarks Technical Community College

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Lorren Black