Lorren Black
Springfield,Missouri
Overview
4
4
years of professional experience
1
1
Certification
Work History
Social Media Manager
Plato's Closet
10.2023 - Current
- Managed multiple social media platforms, ensuring consistent brand voice and message.
- Boosted engagement rates with creation of compelling and visually appealing content.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of competition.
- Created and curated engaging original content for daily social media posts
Shift Manager
Plato's Closet
08.2020 - Current
- Exercise composure under pressure and in escalated customer service scenarios
- Train and mentor new employees to maximize team performance
- Keep employees operating productively and working on tasks to meet business and customer needs
- Maintain positive customer relations by addressing problems head-on and implementing successful corrective actions
Education
MBA -
Missouri State University
Springfield, MO12.2025
Bachelor of Science - Marketing Advertising and Promotion
Missouri State University
Springfield, MO12.2024
Associate of Arts -
Ozarks Technical Community College
Springfield, MO05.2021
Skills
- Teamwork and Collaboration
- Critical Thinking
- Leadership
- Proficient with Excel, Word, and Outlook
- Proficient with Canva
- Proficient with Hootsuite
- Time Management
- Customer Service
- Management
- Communication
Certification
- Hootsuite Platform Certification, Hootsuite - July 2024
- Social Media Marketing, Hootsuite - July 2024
Timeline
Social Media Manager
Plato's Closet
10.2023 - Current
Shift Manager
Plato's Closet
08.2020 - Current
MBA -
Missouri State University
Bachelor of Science - Marketing Advertising and Promotion
Missouri State University
Associate of Arts -
Ozarks Technical Community College