Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lorretta Guertin

Spokane,WA

Summary

Hardworking employee with a desire to take on new challenges. Strong work ethic, adaptability, and great interpersonal skills. Good at working effectively, unsupervised, and quickly mastering new skills. Experience with meeting company needs with consistent practices. Skilled in working under pressure, and adapting to new situations and challenges for the betterment of the company.

Overview

9
9
years of professional experience

Work History

General Manager/Certified Corporate Trainer

Jimmy Johns Gourmet Subs
Spokane, WA
09.2016 - Current
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Coordinated training for general and assistant managers around the area to ensure compliance with company policies, procedures, and business operations.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.

Education

Esthetics - Esthetician

International Beauty Education Center
Airway Heights, WA
03-2023

Bachelor of Science - Communications

Eastern Washington University
Cheney, WA
06-2020

Skills

  • Employee training
  • Staff scheduling
  • Inventory control
  • Conflict resolution
  • Customer service
  • Coaching and development
  • Training program implementation

Timeline

General Manager/Certified Corporate Trainer

Jimmy Johns Gourmet Subs
09.2016 - Current

Esthetics - Esthetician

International Beauty Education Center

Bachelor of Science - Communications

Eastern Washington University

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