Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lorri Beer

Troy,NY

Summary

High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.

Overview

35
35
years of professional experience

Work History

Operations Manager

CVS Pharmacy
Albany, NY
08.2018 - 06.2025
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Addressed customer concerns with suitable solutions.

Payroll Manager

NYS Department Of Labor
Albany , NY
06.1990 - 08.2023
  • Created training materials for new staff members on how to process payroll transactions accurately.
  • Performed quality checks on final payrolls prior to their transmission or distribution.
  • Managed the processing of new hires and terminations in the payroll system.
  • Collaborated with human resources team on resolving issues related to vacation accrual or sick leave tracking.
  • Calculated and processed payroll for over 5000 employees on a bi-weekly basis.
  • Resolved discrepancies between payroll records and timekeeping systems.
  • Reviewed timesheets for accuracy before submitting them to accounting department.
  • Prepared reports related to wages, taxes, garnishments, 401K contributions and benefits packages.
  • Assisted with audits related to compensation plans by providing requested documents in a timely manner.
  • Maintained detailed records of all wage calculations and deductions.
  • Verified accuracy of employee hours worked, pay rate changes, deductions, bonuses, and other payroll data.
  • Implemented policies that ensured compliance with federal and state regulations concerning taxation of wages.
  • Audited existing procedures to identify areas where improvements could be made.
  • Developed processes for streamlining the workflow associated with payroll operations.
  • Processed requests from employees related to direct deposit enrollment or address changes.
  • Advised management on best practices for managing employee wages and salaries.
  • Provided technical support to staff members regarding the use of the payroll system.
  • Calculated overtime, vacation sick hours, and other categories of time.
  • Worked with HR staff to accurately track and update paid time off.
  • Prepared physical checks for employees and check stubs for those receiving direct deposits of funds.
  • Managed payroll for temporary, hourly, and salaried employees.
  • Calculated and applied wage garnishments.
  • Kept operations in compliance with requirements by applying knowledge of applicable regulations, legal statutes, and tax code information.

Education

Bachelor of Arts - Sociology

SUNY College At Plattsburgh
Plattsburgh, NY
05-1982

Associate of Applied Science - Criminal Justice

Clinton Community College
Plattsburgh, NY
05-1980

Skills

  • Operational procedures
  • Data analysis
  • Inventory management
  • Quality assurance

Timeline

Operations Manager

CVS Pharmacy
08.2018 - 06.2025

Payroll Manager

NYS Department Of Labor
06.1990 - 08.2023

Bachelor of Arts - Sociology

SUNY College At Plattsburgh

Associate of Applied Science - Criminal Justice

Clinton Community College

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