Experienced with audio-to-text transcription, ensuring precise and clear documentation. Fast typing combined with text shortcuts to complete tasks efficiently against deadlines. Maintain strict confidentiality and adheres to industry standards for accuracy. Customer and admin skills
Overview
2027
2027
years of professional experience
Work History
Transcriptionist
Resolute Documentation Services
Westlake Village, CA
01.2017 - Current
Transcribe audio recordings with high accuracy, ensuring clarity and completeness of pre-trial reports, internal affairs interviews, medical board interviews, etc.
Conduct online research to verify and locate correct information.
Collaborate with team members to maintain consistency in formatting and terminology across multiple projects.
Utilize transcription software and tools to enhance workflow efficiency and document turnaround time.
Follow specific guidelines and style rules to meet clients' requirements and maintain consistency.
Maintain detailed logs for tracking assignments.
Enhance transcription accuracy by diligently proofreading and editing final documents.
Maintained strict confidentiality with sensitive information, ensuring client trust and privacy.
Administrative Assistant
Holmes Landscaping
Oceanside, CA
2016 - 2017
Accurately processed timecards daily for five crews, collecting missing information by deadline.
Responded to inquiries from callers seeking information.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Collaborated with staff to locate excess areas of spending.
Transcribed handwritten notes by landscapers into a cohesive report.
Provided clerical support as needed.
Accounts Receivable Clerk
24 Hour Fiitness
Carlsbad, CA
2012 - 2016
Reconciled 50 fitness club accounts and resolved discrepancies to maintain accurate records.
Assisted Loss Prevention in assessing bank records to identify signs fraudulent activity.
Communicated with clients regarding payment issues, fostering positive relationships and ensuring prompt resolution.
Assisted supervisor as well as other departments with month-end closing procedures.
Made outbound calls to fitness clubs to discuss and resolve account needs.