Amy Gallo
Clairton,PA
Summary
Professional transcription expert prepared for this role. Brings valuable experience in converting audio recordings into text, ensuring clarity and precision. Maintains collaborative approach and adapts to changing requirements, with focus on delivering accurate results.
Overview
36
36
years of professional experience
Work History
Transcriptionist
Allegis Transcription
Renton, WA
02.2026 - Current
- Transcribe insurance adjuster interviews with precision, delivering high-quality, strict verbatim records to support operational needs of prominent auto insurance companies.
- Maintain strict confidentiality with sensitive information, ensuring client trust and privacy.
- Follow specific guidelines and style rules to meet clients' requirements and maintain consistency.
- Consistently meet or exceed established productivity goals while maintaining a high level of accuracy across all completed assignments.
- Developed expertise in industry-specific terminology, resulting in highly accurate transcriptions tailored to each project's needs.
- Contribute to the company's growth by consistently delivering top-notch transcriptions that meet or exceed client expectations.
- Enhance transcription accuracy by implementing rigorous proofreading protocols, ensuring high-quality documentation.
Medical scribe/QA
Penn Health Informatics LLC
Trevose, PA, US
12.2021 - 03.2025
- Developed precise and detailed SOAP notes utilizing DAX and Epic software for orthopedic, primary care, rheumatologic, cardiac, and urogynecologic specialties.
- Executed precise transcription of medical reports for diverse physicians in asynchronous ER setting, including operative and pathology reports.
- Maintained compliance with HIPAA standards to ensure patient confidentiality was upheld throughout all documentation activities.
- Oversaw onboarding of new scribes, focusing on effective use of Epic and adherence to quality assurance standards.
- Coordinated various projects at once, prioritizing client needs and maintaining high standards of service quality.
- Performed thorough quality assurance evaluations on finalized notes to maintain compliance with medical standards and enhance clarity and completeness.
- Conducted thorough reviews of patient information and medical records to maintain accuracy and reliability in documentation.
- Demonstrated advanced understanding of complex medical terminology through consistent application in daily tasks.
- Assessed patient volumes to maintain an organized and efficient workflow process.
- Fostered a positive work environment by actively collaborating with team members and ensuring compliance with established protocols and procedures.
- Received commendations from supervisors for dedication to delivering high-quality scribe support and ensuring precision in documentation.
- Adapted quickly to new technologies and software platforms utilized within the medical facility, ensuring seamless integration into daily workflow processes.
- Ensured adherence to strict deadlines in a fast-paced, high-pressure work environment.
- Optimized transcription workflows by implementing templates and macros.
- Refined drafts generated from speech recognition software for clarity and coherence.
- Diagnosed and rectified technical issues to enhance productivity and ensure quality of work.
Transcriptionist
Transcribe Me
Oakland, CA, US
07.2016 - 11.2021
- Utilized company software to transcribe audio files, ensuring clarity and precision across multiple formats.
Medical secretary/transcriptionist
Keystone Rehabilitation Systems
Pittsburgh, PA
07.1993 - 07.1999
- Executed clerical responsibilities in busy OT/PT office, including accurate transcription of patient reports and notes, meticulous scheduling, and support for various administrative functions as required.
Medical Transcriptionist
South Hills Orthopaedic Surgery
Pittsburgh, PA US
03.1991 - 02.1993
- Maintained meticulous records and files while performing transcription tasks in a fast-paced orthopedic surgery environment.
Secretary/Receptionist
Joseph Senko & Associates
Pittsburgh, PA, US
02.1990 - 02.1991
- Executed clerical responsibilities and ensured accurate processing of tax returns and financial documents for client satisfaction.
Education
Associate of Science - Medical Secretarial Specialist
Community College of Allegheny County
West Mifflin, PA06-1991
Skills
- Typing speed 95 WPM
- Microsoft Office Suite
- Medical transcription
- Medical terminology
- HIPAA requirements
- EMR / EHR
- Strong grammar
- High accuracy level
- Proofreading proficiency
- Meeting deadlines consistently
- Familiarity with transcription software
- Speech recognition technology
Timeline
Transcriptionist
Allegis Transcription
02.2026 - Current
Medical scribe/QA
Penn Health Informatics LLC
12.2021 - 03.2025
Transcriptionist
Transcribe Me
07.2016 - 11.2021
Medical secretary/transcriptionist
Keystone Rehabilitation Systems
07.1993 - 07.1999
Medical Transcriptionist
South Hills Orthopaedic Surgery
03.1991 - 02.1993
Secretary/Receptionist
Joseph Senko & Associates
02.1990 - 02.1991
Associate of Science - Medical Secretarial Specialist
Community College of Allegheny County