Lorri Hamilton
Greenwood,IN
Summary
Experienced CMA/PSR with strengths in patient care, EHR charting, vital signs, and HIPAA-compliant records management. Skilled in rooming patients, assisting with procedures, and keeping clinical workflows organized.
Overview
1
1
Certification
28
28
years of professional experience
Work History
CMA/PSR
Franciscan Physician Network/Madison Family Medici
Greenwood, Indiana
08.1998 - Current
- Roomed patients for Franciscan Physician Network family medicine visits
- Assisted physicians with exams, injections, and minor procedures
- Coordinated patient appointment scheduling and referrals for Madison Family Medicine to enhance clinic flow and patient care
- Collected vitals, histories, and medication updates in EHR
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Assessed, documented, and monitored vital signs for patients within an outpatient setting.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Educated patients about medications, procedures and physician's instructions.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Triage patients by severity of medical complaint to support efficient office operations and prioritize care.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Reviewed insurance forms and maintained accurate medical records
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Changed dressings on wounds to prevent infection and check for healing.
- Contacted medical facilities to schedule patients for admission.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Ensured prompt and accurate processing of patient payments to maintain revenue flow from patients using cash registers or computerized systems.
- Recorded detailed notes during patient visits to ensure accurate medical documentation during patient visits.
- Answered telephone calls and supported patient questions with clear guidance
- Safeguarded patient information and maintained confidentiality by accurately completing medical records.
- Supported administrative staff by processing payments.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Contacted medical facilities to schedule patients for admission.
- Supported administrative staff by processing payments.
Education
Certificate - Medical Assisting
Professional Careers Institute
Indianapolis, IN06-1998
Skills
- EHR charting
- Medical records management
- Clinical documentation
- Electronic health records
- Patient documentation
- Appointment scheduling
- Referral coordination
- Insurance verification
- Insurance confirmation
- Completing insurance forms
- Payment collection
- Vital signs
- Blood pressure measurement
- Vital sign monitoring
- Patient assessments
- Triage assessment
- Medical triage
- Patient rooming
- Patient scheduling
- Medication administration
- Injection administration
- Wound care
- Lab specimen collection
- Specimen processing
- EKG administration
- Basic life support
- Healthcare procedures
- HIPAA compliance
- HIPAA protocols
- Team collaboration
- Communication skills
- Patient education
- Problem solving
- Multitasking and organization
- Time management
- Workflow organization
- Stress management
- Patient care
- Patient-focused care
- Safety compliance
- Vital sign monitors
- EKG administration
- Stress management
- Vital sign monitors
- Clinical support
- Medical terminology knowledge
Certification
- Certified Medical Assistant
- AAMA Member
Timeline
CMA/PSR
Franciscan Physician Network/Madison Family Medici
08.1998 - Current
Certificate - Medical Assisting
Professional Careers Institute