Dedicated, patient-focused professional with more than 21 years' experience in fast paced medical settings, including clinical and administrative responsibilities. Deeply committed to the highest standards of patient care.
Overview
21
21
years of professional experience
Work History
LEAD MEDICAL ASSISTANT
McLaren Urology
07.2003 - 12.2024
Ensured completion and accuracy of all patient records, identifying and resolving deficiencies and discrepancies as they arose.
Scanned all of daily incoming medical reports into correct patient charts for physician review.
Referred all patients to other physicians offices and hospitals for additional need of medical care.
Trained new staff to anticipate all doctors' needs in both clinical and administrative aspects.
Assisted the Clinical Coordinator by scheduling staff, performance testing of clinical equipment and addressed all clinical concerns as needed.
Roomed patients, obtained all vitals, updated patient information, obtained urine and blood as needed, performed injections, and assisted with in-office surgical procedures.
Ordered all in-office medications, prescriptions, and completed all prior authorizations, including obtaining grants for patients in need of additional coverage.
Roomed patients, obtained all vitals, updated patient information, obtained urine and blood as needed, performed injections, and assisted with in-office surgical procedures.
Maintained daily logs of outgoing labs and imaging while ensuring their timely completion.
Answered phones, scheduled and checked out patients along with collection of copayments as needed.
CERTIFIED PHARMACY TECHNICIAN
Kroger
02.2018 - 10.2020
Inputted incoming prescription and patient information and ensured the correct information from the written prescription was entered into the computer system.
Counted and filled prescriptions.
Maintained inventory count of medications.
Verified correct patient information and collected copayments at time of pickup.
Education
Certified Pharmacy Technician - Pharmacy
Pharmacy Technician Univerisity
Port Huron, MI
01-2019
Medical Assistant - Medical Clinical/Administrative
Ross Medical Education Center
Port Huron, MI
04-2003
Skills
Medical Records
Insurance Verification
Prior Authorization
Patient Care
Medical Terminology
Medical Scheduling
Referral Specialist
CPT Coding
ICD-10
EMR Systems
Medical Office Experience
Pharmacy Technician Experience
Timeline
CERTIFIED PHARMACY TECHNICIAN
Kroger
02.2018 - 10.2020
LEAD MEDICAL ASSISTANT
McLaren Urology
07.2003 - 12.2024
Certified Pharmacy Technician - Pharmacy
Pharmacy Technician Univerisity
Medical Assistant - Medical Clinical/Administrative