Lorrie Chapman
Eaton,IN
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Sales Associate
Holly Lobby
06.2025 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Cashier/Cook
Fast Lane
01.2025 - Current
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
- Performed opening/closing duties including counting money in the register before/after shifts
Smoothie King Team Member
Smoothie King
08.2022 - 12.2024
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Supervised and trained a team of XX employees, providing guidance and support to maximize productivity
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
- Created training materials and conducted training sessions for new hires on company policies and procedures
- Monitored employee performance through regular evaluations, providing constructive feedback for professional development
Certified Dental Assistant
Pediatric Dentistry
01.2000 - 06.2005
- Assisted dentist during dental procedures, ensuring patient comfort and safety
- Prepared treatment rooms for patient visits, sterilizing instruments and setting up necessary equipment
- Took and developed dental x-rays, ensuring high-quality images for accurate diagnosis
- Educated patients on proper oral hygiene techniques and provided recommendations for at-home care
- Managed inventory of dental supplies, ordering new materials as needed to maintain adequate stock levels
- Provided chairside assistance during complex dental procedures such as root canals or extractions
Education
Some College - Readiness, Life skills, Dentistry
Muncie Central High School, Ivy Tech Community College
Arlington, TX06.2005
Skills
- Stocking
- Staff training
- Assistant manager experience
- Inventory control
- Cash register
- Customer support
Certification
Certified Dental Assistant
Timeline
Sales Associate
Holly Lobby
06.2025 - Current
Cashier/Cook
Fast Lane
01.2025 - Current
Smoothie King Team Member
Smoothie King
08.2022 - 12.2024
Certified Dental Assistant
Pediatric Dentistry
01.2000 - 06.2005
Some College - Readiness, Life skills, Dentistry
Muncie Central High School, Ivy Tech Community College
Additional Information
- I am a reliable employee with excellent attendance and punctuality.
- I am a fast learner and have excellent communication skills.
- I have experience in safety, inventory, purchasing, ordering, customer relations, and supervision.
- My top five Clifton Strengths are: Discipline, Consistency, Adaptability, Achiever.