Lorrie Fofanah
Durham ,NC
Summary
Detail-oriented Privacy Officer with proven skills in policy development, risk assessment, and staff training. Committed to enhancing compliance and operational efficiency.
Overview
7
7
years of professional experience
Work History
Privacy Officer
Blue Cross and Blue Shield of NC
Durham , NC
01.2023 - 03.2026
- Developed and implemented privacy policies for member data protection.
- Conducted risk assessments on data handling and processing activities.
- Trained staff on compliance with privacy regulations and best practices.
- Monitored adherence to HIPAA guidelines across departments and programs.
- Responded to member inquiries regarding privacy rights and information use.
- Collaborated with legal teams to ensure alignment on privacy laws.
- Led internal audits to evaluate effectiveness of privacy initiatives and controls.
- Contributed to developing an internal system for reporting security incidents concerning personal information.
- Collaborated with IT personnel to develop secure systems for storing private data.
Operations Coordinator
Blue Cross and Blue Shield of NC
Durham, NC
01.2019 - 01.2023
- Coordinated daily operations to streamline workflow across departments.
- Managed inter-departmental communications to facilitate operational efficiency.
- Assisted in implementing process improvements and best practices for continuous enhancement.
- Maintained compliance documentation to meet regulatory requirements.
- Developed relationships and partnerships with business leaders.
- Developed operating instructions documentation to guide staff in daily tasks.
- Generated reports detailing performance metrics and progress against goals.
Education
BBA - Business Administration
American InterContinental University
Schaumburg, IL12-2018
Skills
- Privacy regulations
- Compliance training
- Data protection
- Risk assessment
- Incident response
- Data management
- Operational management
- Attention to detail
- Critical thinking
- Effective communication
- Collaboration skills
Timeline
Privacy Officer
Blue Cross and Blue Shield of NC
01.2023 - 03.2026
Operations Coordinator
Blue Cross and Blue Shield of NC
01.2019 - 01.2023
BBA - Business Administration
American InterContinental University