Lorson Jean
Lyft, DoorDash, Instacart
Port Saint Lucie,FL
3
years of professional experience
Dynamic cashier with a proven track record at Global Mart, excelling in customer service and cash handling. Leveraged strong work ethic and empathy to enhance customer experiences, resulting in increased repeat business. Skilled in merchandise restocking and efficient point-of-sale operations, consistently maintaining high accuracy in transactions.
Work History
7 Months
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Managed merchandise restocking to ensure optimal inventory levels on sales floor.
- Collaborated with team members to improve checkout efficiency during peak hours.
- Handled returns and exchanges while adhering to company policies and procedures.
- Conducted regular maintenance of checkout areas for cleanliness and organization.
- Participated in training sessions to enhance product knowledge and service skills.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Office Assistant
2 Years 7 Months- Managed client correspondence and scheduling to optimize workflow efficiency.
- Processed tax documents using industry-specific software to ensure compliance and accuracy.
- Assisted in preparation of financial reports, enhancing data organization and clarity.
- Coordinated office supplies inventory, streamlining procurement processes for cost-effectiveness.
- Developed and maintained filing systems to improve document retrieval efficiency.
- Facilitated communication between clients and tax professionals to enhance service delivery experiences.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
Driver
3 Years 6 Months- Navigated diverse routes to deliver passengers safely and efficiently.
- Managed timely deliveries of food and groceries while ensuring customer satisfaction.
- Maintained vehicle cleanliness and operational integrity through regular inspections and servicing.
- Leveraged GPS technology to optimize navigation and reduce delivery times consistently.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
Education
High School Diploma
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Cash register operation
Cash register systems
Product restocking
Merchandise restocking
Timeline
Global Mart
12.2025 - CurrentRead More
Office Assistant
HOPHENY TAX MULTISERVICES
12.2023 - CurrentRead More
Driver
Lyft, DoorDash, Instacart
01.2023 - CurrentRead More
Alliance IT School-port Au Prince,Haiti
High School Diploma
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