Lory Miller
Abilene,TX
Summary
Knowledgeable and dedicated customer service professional with extensive experience in grocery industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Reliable employee seeking any position. Offering excellent communication and good judgment.
Overview
28
28
years of professional experience
Work History
Frontline Member Associate
Sams Club
Abilene, TX
11.2021 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Operated cash register to record transactions accurately and efficiently.
Correctional Officer
TDCJ-ID
Abilene, TX
09.2000 - 09.2019
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Discussed with offenders links between criminal behavior and anger management problems or drug and alcohol abuse.
Cashier
HEB Grocery Store
Abilene, TX
09.1991 - 09.2000
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Education
Accounting
American Commercial College - Abilene
Abilene, TX1985
GED -
Abilene Adult Ed
Abilene, TX06.1984
Skills
- Self-motivated professional
- Collaboration
- Flexible & Adaptable
- Customer Service
- Basic math
- Good listening skills
- Active Listening
- Responsible
- Decision Making
- Adaptability
- Multitasking abilities
Timeline
Frontline Member Associate
Sams Club
11.2021 - Current
Correctional Officer
TDCJ-ID
09.2000 - 09.2019
Cashier
HEB Grocery Store
09.1991 - 09.2000
Accounting
American Commercial College - Abilene
GED -
Abilene Adult Ed
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