Losana Natuna
Arcade,CA
Summary
Dynamic and personable Front Office Receptionist with a track record of enhancing customer experience at Cathy's Angel's Agape Homecare. Excelled in reducing caller wait times and maintaining a welcoming environment. Skilled in telephone etiquette and relationship building, ensuring efficient and friendly service.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
4
4
years of professional experience
Work History
Front Office Receptionist
Cathy's Angel's Agape Homecare
11.2020 - 12.2024
- Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
- Maintained clean reception area to promote positive, professional environment for clients.
- Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
High School Diploma -
Mira Loma Highschool
Sacramento, CA06-2019
Skills
- Telephone skills
- Appointment scheduling
- Verbal and written communication
- Listening skills
- Time management
- Building relationships
- File management
Timeline
Front Office Receptionist
Cathy's Angel's Agape Homecare
11.2020 - 12.2024
High School Diploma -
Mira Loma Highschool
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