Lotoya Harris
Queens,NY
Summary
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
13
13
years of professional experience
Work History
Community Coordinator
Department Of Corrections
07.2022 - Current
- Counseled inmates either individually or group settings to bring problems to light and implement potential solutions.
- Participated in community events to promote services and engage with public.
- Identified patterns and trends that resulted in undesirable outcomes or compromised program compliance and developed corrective action plans.
- Monitored inmates' progress using questionnaires and psychological testing.
- Conducted pre-sentence investigations by doing in-depth research and compiling police reports.
Program Coordinator
WellLife Network
09.2019 - Current
- Demonstrated sensitivity and competence in treating patients from diverse backgrounds.
- Assisted clients with identifying feelings and behaviors by asking open-ended questions.
- Documented service plans, treatment reports and progress notes.
- Diagnosed and formulated treatment goals for patients utilizing current DSM.
- Organized treatment projects that focused on problem solving skills and creative thinking.
- Gained complete knowledge of relevant statutes, case laws, ethical codes and regulations to adhere to best practice standards for professional practice.
- Served as lead clinician for patients with bipolar, depression, anxiety and personality disorders.
- Prepare narrative; excel spreadsheet and statistical reports indicating the consumers benefits status in a timely fashion
- Excellent interpersonal and written communication skills
- Strong documentation, analytical and problem-solving skills required
- Excellent working knowledge of Microsoft Office and web-based applications
Program Counselor
Medical Practice Solutions
01.2015 - 07.2018
- Maintained confidentiality of records relating to clients' treatment.
- Guided clients in developing skills and strategies for dealing with problems.
- Developed and maintained relationships with external partners to facilitate program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Organized special events and activities to boost youth engagement and improve lives of at-risk children.
- Partnered with businesses, schools and nonprofits to expand youth program outreach and impact.
Logistical Specialist
United States Military
03.2010 - 03.2018
- Tracked orders and notified customers of status or potential delays.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Education
Bachelor of Science - Psychology
Empire State College
08.2023
A.A.S - Merchandising and Buying
Nassau Community
12.2017
Certificate Medical Billing and Coding -
Anthem Institute
02.2009
Skills
- Corrective Actions
- Social Perceptiveness
- Law Enforcement
- Microsoft Access
- Victim Services
- Deep Knowledge of Psychology
- Critical Thinking
- Community Mental Health Programs
Timeline
Community Coordinator
Department Of Corrections
07.2022 - Current
Program Coordinator
WellLife Network
09.2019 - Current
Program Counselor
Medical Practice Solutions
01.2015 - 07.2018
Logistical Specialist
United States Military
03.2010 - 03.2018
Bachelor of Science - Psychology
Empire State College
A.A.S - Merchandising and Buying
Nassau Community
Certificate Medical Billing and Coding -
Anthem Institute
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