Lou Federico

• Promoted effective verbal and written communication through listening, speaking, reading and writing practice.
• Evaluated academic skills of each student through verbal assessments, graded assignments and standardized tests.
• Helped students develop academic, social and emotional skills for long-term success.
• Prepared and implemented lesson plans covering required course topics.
• Led team to improve overall proficiency for HSPT
• Students scored higher than ever in school's history
• All students accepted at their desired prep school

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Nurtured and promoted multiple reps to management positions

- taught 12th grade English to AP students and Academically challenged

- geared classes to demand excellence at students "stretch" levels

- taught grammar, vocabulary and reading to AP students

- taught spelling, grammar, vocabulary and reading to Challenged Group