Summary
Overview
Work History
Education
Skills
Timeline
2015 - Most converted intake case to clients
Generic

Louanne Lucatra

Port Richey,FL

Summary

Accomplished Social Security Disability Senior Case Manager with 20 + years of law firm experience. Experienced in all aspects of the process from Intake to Appeals to hearing preparation. Record Development and SSA complaint.

Managed high- volume caseloads (300) plus

I come with the knowledge of the business to hit the ground on day one, I bring decades of proven strategies and expertise that allows me to jump in right away.

Overview

19
19
years of professional experience

Work History

Senior Case Manager

Disparti Law Group
Holiday FL
08.2006 - 09.2025
  • Led case management processes to ensure compliance with client needs and legal standards.
  • Developed and implemented strategies for improving client communication and engagement.
  • Mentored junior staff in best practices for case handling and client support initiatives.
  • Analyzed complex cases upwards of a (300) high volume case loads determine appropriate legal strategies and resources required.
  • Expert in Medical record development and SSA compliant
  • Focus on maximizing client success rates and meeting strick legal deadlines
  • Knowledge to hit the ground running on day 1 without an onboarding curve.
  • Expertise in Social Security process and language understanding of Prevail software and POMS Appeals and Grid cases

I also bring to the table unmatched customer service backed by tons of glowing reviews from my clients

  • Dedication and Empathy and listening skills have had a positive impact on how to prepare a case for a win.
  • Highly respected in this field by government workers and clients

Education

High School Diploma -

Plymouth Carver High School
Plymouth MA
01-1990

Skills

  • Problem-solving
  • Case management
  • Time management
  • Case documentation
  • Email and telephone etiquette
  • Positive attitude
  • Conflict resolution
  • Client advocacy
  • MS office
  • Teamwork and collaboration
  • Attention to detail
  • Active listening

Timeline

Senior Case Manager

Disparti Law Group
08.2006 - 09.2025

High School Diploma -

Plymouth Carver High School

2015 - Most converted intake case to clients

I Achieved the highest client conversion rate in 2015 by demonstrating deep knowledge of the Social Security Disability process.  I actively listened to prospective clients concerns provided them with empathetic assurance regarding the process, and maintained timely follow-ups to secure their commitment

Similar Profiles

CREATE PROFILE