Loudine Plancher
Fort Lauderdale,FL
Summary
Adept at navigating high-pressure situations, I excelled in customer service and public speaking during my tenure at Spirit Airlines. With a professional appearance and unwavering reliability, I led teams in delivering exceptional in-flight service, significantly enhancing passenger experience. My skills in security protocols and emergency response underscore my commitment to safety and operational excellence.
Overview
12
12
years of professional experience
Work History
Flight Attendant
Spirit Airlines
Fort Lauderdale, FL
01.2016 - 05.2026
- Maintained composure in high-pressure situations while dealing with passenger complaints or medical emergencies.
- Provided support to other crew members, and leadership direction. Assisted Passengers in accordance to government rules and regulations.
- Served, and sold alcoholic, and non-alcoholic beverages and goods to all customers.
- Performed pre-boarding security checks of aircraft, passenger, and carry-on baggage.
- Documented, and filed all reports such as inventory, safety issues, and guest-related experience.
- Delivered exceptional customer service by addressing passenger inquiries and resolving concerns promptly.
In-Room Dining Server
Westin Fort Lauderdale beach
Fort Lauderdale, FL
08.2014 - 01.2016
- Communicated food allergy concerns or special nutritional needs to kitchen staff.
- Presented menu, answer questions, and make suggestions regarding food and service.
- Set tables with linens, silverware, and glassware.
- Received positive feedback from guests regarding my performance on a regular basis.
- Provided excellent customer service to ensure satisfaction with each order.
- Complied with hospitality standards and regulations to encourage safe and efficient hotel operations.
Education
High School Diploma -
Stranahan High School
Fort Lauderdale06.2010
Skills
- Public Speaking
- Customer Service
- Reliability and punctuality
- Professional Appearance
- Strong work ethic
- First aid
LANGUAGES
Creole
Advanced
Timeline
Flight Attendant
Spirit Airlines
01.2016 - 05.2026
In-Room Dining Server
Westin Fort Lauderdale beach
08.2014 - 01.2016
High School Diploma -
Stranahan High School