LOUIDSON STCLOUD
Union City,USA
Summary
Detail-oriented and strategic professional with a strong foundation in business operations, sales analytics, and performance metrics. Proven experience in leveraging data to drive strategic decisions, optimize workflows, and exceed organizational goals. Adept in tools such as Salesforce, Microsoft Office Suite, and operational data systems. Eager to bring analytical skills and business insights to a data specialist role.
Overview
16
16
years of professional experience
Work History
Mid Market Account Executive
AT&T Inc
New York, NY
06.2013 - Current
- Utilized Salesforce to track client engagement and generate reports for pipeline forecasting and territory analysis.
- Created detailed business development plans based on sales performance data and industry trends.
- Achieved consistent sales growth (125%+ of quota), contributing to monthly and yearly strategic goals.
- Collaborated cross-functionally with marketing and product teams to align customer solutions with market demand.
- Conducted market research to analyze trends, identify growth opportunities, and create competitive benchmarking reports.
- Led data-driven contract negotiations, optimizing deal terms and closing rates for small to mid-sized clients.
Assistant Manager
Enterprise Rent-A-Car
Baltimore, MD
11.2009 - 12.2012
- Maintained meticulous records of vehicle inventory, customer usage, and operational performance metrics.
- Trained and led new team members in standard operating procedures, performance tracking, and data logging systems.
- Analyzed rental trends and fleet performance to improve inventory planning and customer satisfaction rates.
- Managed end-of-day reconciliation and reporting for branch-level performance, fueling strategic decision-making.
- Resolved customer service issues with data-backed solutions that reduced complaint recurrence by 30%.
Education
Bachelor of Science - Business Administration and Management
Coppin State University
Baltimore, MD05.2009
Skills
- Data Analysis & Reporting
- Salesforce platform
- Microsoft Excel & Office Suite
- Business Intelligence & KPIs
- Operational Data Management
- Strategy & Forecasting
- Process Optimization
- Market Research & Trend Analysis
- Project Coordination
- Contract Management
- Leadership & Team Training
- Inventory & Risk Management
TECHNICAL TOOLS
- Salesforce
- Microsoft Excel (PivotTables, VLOOKUP, basic macros)
- Microsoft Word & PowerPoint
- Google Workspace
- Basic SQL knowledge
Timeline
Mid Market Account Executive
AT&T Inc
06.2013 - Current
Assistant Manager
Enterprise Rent-A-Car
11.2009 - 12.2012
Bachelor of Science - Business Administration and Management
Coppin State University
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