Laura Thompson
Account Executive
North Bend,WA
Summary
Driven Account Executive with distinct understanding of DocuSign Install and commitment to increasing sales for maximized company revenue. Knowledgeable about conflict resolution, solutions-oriented problem solving and the Agreement Cloud use. Known for excellent customer service and great salesmanship.
Overview
6
6
years of professional experience
Work History
Mid Market Account Executive
DocuSign
Seattle, United States
02.2021 - Current
- FY'22 #1 Top Performer in Vertical
- Investigated and integrated new strategies to expand business operations and grow customer base.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Account Executive | SMB
DocuSign
Seattle, WA
08.2019 - 02.2021
- Preformed an average of 160% attainment each quarter.
- Secured over 442 new accounts to increase company revenue and drive market share.
- Strengthened customer relationships with proactive and collaborative approach to managing needs when working strategic deals.
- Presented key decision-makers with new and updated account strategies.
- Contacted customers as soon as over trending arose to proactively provide resolutions before overages were charged.
MARKET DEVELOPMENT REPRESENTATIVE
DocuSign
Seattle, WA
08.2018 - 08.2019
- Created and drove lead generation to designated target accounts for DocuSign Account Executives, while focusing on cold calling, relationship development, gaining awareness from target prospects and eventually setting appointments to drive revenue for new customers.
- Identified appropriate marketing channels and target customers for campaigns.
- Exceeded sales goals 100% by effectively applying analyzed data to marketing campaigns and sharing data interdepartmentally.
SALES DEVELOPMENT REPRESENTATIVE
DocuSign
Seattle, WA
06.2016 - 08.2017
- Worked with Account Executives and supporting teams to create sales opportunities in a rapidly growing, global, digital market.
- Responsible for managing leads, building client relationships, and driving the full sales cycle by prospecting, qualifying, overcoming objections and finding solutions for potential customers.
SECOND GRADE TEACHER
Snoqualmie Valley School District
Fall City, WA
07.2015 - 06.2016
HIGHLY CAPABLE TEACHER
Mercer Island School District
Mercer Island, WA
09.2014 - 06.2015
Education
Masters - Teaching
NORTHWEST UNIVERSITY
2014
BA - Communications, Religion
AZUSA PACIFIC UNIVERSITY
2010
Skills
- Communications
- Self-motivated
- Relationship building and management
- Account servicing
- Customer Presentations
- Business Development and Planning
- Progress Reporting
- Research and Analysis
- Sales Strategies
- Sales target monitoring
- Sales quota achievement
Accomplishments
AE MM: FY'22 #1 Top Preformer
AE SMB: FY'21 Q3 173%, FY'21 Q2 142%, FY'21 Q1 179%, FY'20 Q4 159%,
FY'20 Q3 302% ramped, 151% non ramped
MDR: FY '19 Quarter 3 and 4 xDR Pinnacle Club Award Winner FY '19 Quarter 4 People's Choice Award FY '19 Quarter 3 Rookie Award Winner.
SDR: FY '18 Pinnacle Club Award Winner FY '18 Quarter 2 Top MRR Contributor on Team Bedenis FY '18 Quarter 2 Top SDR Producer on Team Bedenis
Timeline
Mid Market Account Executive
DocuSign
02.2021 - Current
Account Executive | SMB
DocuSign
08.2019 - 02.2021
MARKET DEVELOPMENT REPRESENTATIVE
DocuSign
08.2018 - 08.2019
SALES DEVELOPMENT REPRESENTATIVE
DocuSign
06.2016 - 08.2017
SECOND GRADE TEACHER
Snoqualmie Valley School District
07.2015 - 06.2016
HIGHLY CAPABLE TEACHER
Mercer Island School District
09.2014 - 06.2015
Masters - Teaching
NORTHWEST UNIVERSITY
BA - Communications, Religion
AZUSA PACIFIC UNIVERSITY