Luis Regalado
Kealakekua,HI
Summary
Dynamic entrepreneur with a proven track record at Gifted263 and Gifted Landscaping, excelling in operations management and video production. Leveraged editing skills and a strong work ethic to enhance customer satisfaction and streamline business processes. Expert in delivering high-quality services and fostering client relationships, demonstrating flexibility and adaptability. Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
16
16
years of professional experience
Work History
Owner/Operator
Gifted263
09.2011 - 03.2024
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Produced videos according to client specifications, including desired length, style and pace.
- Operated cameras, lighting equipment, and audio gear proficiently to produce high-quality footage in various environments.
- Used Adobe Premiere Pro to edit footage into correct order and add effects.
- Created digital image files for use in digital and traditional printing methods.
- Refined and updated existing design templates to maintain brand consistency across all marketing channels.
- Used Adobe Photoshop to create images and layouts.
Owner Landscaper
Gifted Landscaping
01.2008 - 09.2011
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Operated landscaping equipment with focus on safety and machine longevity.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
Education
High School Diploma -
Independence High School
Brentwood, CA05.1995
Skills
- Operations Management
- Video Production
- Editing skills
- Video Editing
- Strong Work Ethic
- Flexible and Adaptable
- Customer Service
Timeline
Owner/Operator
Gifted263
09.2011 - 03.2024
Owner Landscaper
Gifted Landscaping
01.2008 - 09.2011
High School Diploma -
Independence High School