Sandra Bleus Georges
Piedmont Fayette Hospital
McDonough,GA
2
Languages
21
years of professional experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Unit Secretary/Patient Access Representative
7 Years 8 Months- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Reviewed medical histories and current information to provide accurate information to surgeons.
- Verified insurance coverage and obtained pre-authorizations.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Organized patient files and streamlined operations to improve efficiency.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Kept detailed records of office inventories and placed orders for more supplies.
- Increased office productivity by transcribing over daily meetings and appointments and implementing organizational systems for documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Medical Assistant Receptionist
1 Year 3 Months- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
- Checked patient insurance, demographic and health history to keep information current.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Supported office staff and operational requirements with administrative tasks.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
- Completed and filed financial documentation for accounting purposes.
Revenue Cycle Specialist
1 Year 7 Months- Identified and resolved payment issues between patients and providers.
- Balanced and reconciled accounts.
- Generated receivables reports and offered improvement recommendations.
- Contacted responsible parties for past due debts.
- Analyzed financial and statistical data related to revenue cycle, creating in-depth reports to show KPIs.
- Collaborated with other business analysts to streamline tasks and duties in effort to improve overall efficiency.
- Wrote and distributed quarterly evaluations of revenue cycle processes and recommendations to senior management.
- Communicated revenue cycle information to non-technical audiences in easily-understood terms.
- Developed spreadsheet models for diverse projects and analysis.
- Reviewed weekly and monthly budget performance reports, ensuring departments and agencies operated within allocated budgets and investigated excessive expenses and reporting discrepancies.
- Analyzed financial information related to payroll, capital projects, operating expenses, professional service contracts and office supplies and equipment to examine budget needs.
- Built and maintained databases for forecasting future financial performance.
- Led monthly meetings with directors to analyze spending and provide financial recommendations.
- Administered accounts payable, conducted general ledger and bank reconciliations and prepared monthly sales and used tax returns.
Patient Care Technician
10 Months- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Supported patient admissions, discharges and transfers to promote team productivity.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted nursing staff with respiratory, cardiopulmonary and physical therapies.
- Helped patients complete activities of daily living.
- Provided physical support to patients through diverse types of mobility assistance.
Patient Care Technician
3 Years 2 Months- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Cleaned, sanitized and moved hospital equipment.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Transported patients and helped with discharge procedures.
- Restocked supplies and filed paperwork to satisfy department leadership requests.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Medical Assistant
5 Years 9 Months- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Taught patients about medications, procedures and care plan instructions.
- Tested and recorded blood glucose levels.
- Prepared initial patient charts for admission.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Verified appropriate lab couriers picked up collected lab specimens.
- Obtained all prescribed laboratory testing.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Monitored patients' response to dialysis therapy and reported any unusual findings to nurse supervisor.
Education
Bachelor of Science - Nursing
Associate of Business Administration - Business Administration
Medical Assistant School - Medical Assistant/ Certified Nursing Assistant
High School Diploma
Skills
Data Entry Software
Verbal and Written Communication
Medical Report Preparation
Operational Requirements
Online Systems
Multitasking and Organization
Medical Recordkeeping
Front Office Operations
Financial Calculation and Analysis
Payment Management
Document Coding and Classification
Federal Regulation Compliance
Calm and Effective Under Pressure
Building Rapport and Credibility
Languages
French
Native or Bilingual
Creole
Native or Bilingual
Timeline
Unit Secretary/Patient Access Representative
Piedmont Fayette Hospital
03.2014 - 11.2021Read More
Medical Assistant Receptionist
Hospital For Special Surgery, Sports Medicine
10.2012 - 01.2014Read More
Revenue Cycle Specialist
Delray Medical Center
09.2010 - 04.2012Read More
Patient Care Technician
Wellstar Cobb Hospital
10.2009 - 08.2010Read More
Patient Care Technician
Saint Joseph Hospital
05.2006 - 07.2009Read More
Medical Assistant
Sweet Water Public Health Clinic
08.2000 - 05.2006Read More
Collimon Boisson
High School Diploma
Read More
Medix School
Medical Assistant School from Medical Assistant/ Certified Nursing Assistant
Read More
Chattahoochee Technical College
Associate of Business Administration from Business Administration
Read More
South College
Bachelor of Science from Nursing
Read More