Summary
Overview
Work History
Education
Skills
References
Accomplishments
Certification
INTERNSHIPS
Timeline
Generic

Louis Aponte

Bronx

Summary

Dynamic and detail-oriented professional with extensive experience as a Courier at Apothecon Pharmaceuticals. Proven track record in package inspection and delivery documentation, ensuring safety compliance and exceptional customer service. Adept at time management and communication, consistently achieving timely deliveries while maintaining high standards of accuracy and client satisfaction.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Courier

Apothecon Pharmaceuticals
New York
06.2023 - Current
  • Delivered items to residential addresses within specified time frames.
  • Followed safety protocols when loading, unloading, driving, and delivering items.
  • Inspected shipments for damages or discrepancies; recorded any issues found.
  • Assisted in the sorting and organizing of packages for efficient delivery routes.
  • Checked contents of shipment against shipping documents prior to leaving warehouse.

Professional Mover

Piece of Cake Moving
New York
02.2023 - Current
  • Wrapped furniture in protective coverings before loading it onto truck.
  • Organized and inventoried items prior to moving them.
  • Responded quickly to customer inquiries regarding services offered by company via phone calls or emails as needed.
  • Disassembled large pieces of furniture when required for efficient transportation or storage purposes.
  • Ensured that all safety protocols were followed during every job including proper lifting techniques and wearing safety gear such as gloves and back braces when appropriate.
  • Provided excellent customer service throughout the entire moving process from start to finish.
  • Assisted customers with packing fragile items into labeled boxes.

Courier

CycleHawk
New York
02.2020 - 05.2023
  • Perform the delivery tasks and pick up of customer material in a polite, resourceful and professional manner
  • Communicate with dispatch through a mobile device
  • Operation on track bike for the delivery of products and supplies
  • Provide basic customer service by giving required information
  • Timely routing and maintain delivery records

Courier

Urbanstems
New York
02.2017 - 01.2020
  • Operated on track bike and cargo bike
  • Worked busiest days/ holidays (average 30 calls)
  • Perform the delivery tasks in a polite, resourceful and professional manner
  • Timely routing and maintaining delivery records
  • Communicate with dispatch through Urbanstems app using mobile device
  • Provide basic customer service by giving required information

Bicycle Mechanic and Salesman

NBKC Bike Shop
Brooklyn
02.2017 - 08.2019
  • Responsible for all mechanical work while maintaining customer service on sales floor
  • Sold and ordered bikes, mechanical parts, accessory inventory
  • Providing basic customer service for sales and mechanical work

Courier

Caviar
New York
02.2015 - 06.2017
  • Perform the food delivery tasks and pick up of customer material in a polite, resourceful and professional manner
  • Coordinate of incoming and outgoing mail
  • Communicate with main office through a mobile device
  • Operation on track bike for the delivery of products and supplies
  • Provide basic customer service by giving required information
  • Timely routing and maintain delivery records

Server

Semilla
Brooklyn
08.2015 - 02.2017
  • Oversaw preparation and accommodation of four table per shift
  • Delivered accurate food orders for each patron, able to carry tray filled with plates
  • Ensured customer satisfaction by being friendly and accessible
  • Supervised cleanliness of dining and work area
  • Oversaw all capital collected from parties
  • Personalized offers for birthdays or other special occasions
  • Greeted and sat customers upon arrival

Busboy

Tavern On the Green
New York
02.2014 - 12.2014
  • Ensuring customer service and accommodation as support staff to servers
  • Setting up/breaking down stations and assuring that supplies are sufficiently stocked
  • Maintaining a clean work/dining space
  • Delivered accurate food orders for each patron, able to carry tray filled with plates

Managers Assistant

Columbus 72
New York
06.2012 - 08.2012
  • Answered multi-line phone
  • Restocked supply room
  • Cleaned store room

Education

Hostos Community College

Hostos Lincoln Academy of Science

Skills

  • Microsoft Word, Excel
  • Package inspection
  • Delivery documentation
  • Safety compliance
  • Customer service
  • Communication skills
  • Attention to detail
  • Inventory management
  • Time management

References

References upon request

Accomplishments

Cinelli USA Team sponsored racer. Experience on various bikes and have been riding seriously in NYC for four years.

Certification

  • Aerial Lift Certification

INTERNSHIPS

  • Rockstar Bearings -2014
  • Kickflip Digital Music Program (Harold Hunter Foundation) 2014

Timeline

Courier

Apothecon Pharmaceuticals
06.2023 - Current

Professional Mover

Piece of Cake Moving
02.2023 - Current

Courier

CycleHawk
02.2020 - 05.2023

Bicycle Mechanic and Salesman

NBKC Bike Shop
02.2017 - 08.2019

Courier

Urbanstems
02.2017 - 01.2020

Server

Semilla
08.2015 - 02.2017

Courier

Caviar
02.2015 - 06.2017

Busboy

Tavern On the Green
02.2014 - 12.2014

Managers Assistant

Columbus 72
06.2012 - 08.2012

Hostos Community College

Hostos Lincoln Academy of Science
Louis Aponte
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