Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Taylor

Huntington,WV

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level, Revenue Recovery Specialist, position. Ready to help team achieve company goals.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Courier

FEDERAL EXRESS
11.1997 - Current
  • Customer service
  • Make service recommendations to customers based on their needs and preferences
  • Deliver and pick-up packages from business and residential in a efficient and safe manner
  • Inspect vehicle for defects pre- and post-trip inspections and reported defects and other problems to mechanic and/or supervisor
  • Perform sort functions which include loading and unloading vehicles correctly and safely
  • Cross-train and provide back-up to other couriers when in need
  • Conduct address verification through navigation system-(ROADS program)
  • Organize my driving routes to maximize economical use of route and time
  • Build positive working relationship with customers by responding to questions and concerns
  • Work as team member to ensure an efficient workflow in the warehouse facility and on road
  • Complete rush deliveries under tight deadlines to meet customers requirements
  • Record keeping
  • EAD certified
  • DOT certified

Administrative Assistant

Braley and Thompson Foster Care Agency
05.1991 - 10.1997
  • Customer Service
  • Ordering Supplies
  • Mantained personnel records and issued notification of internal opportunities to assist human resources
  • Organized meetings and appointments throughout the office
  • Type up treatment plans for clients
  • File management of clients
  • Handled inbound and outbound phone calls, mail , and faxes
  • Inventory management
  • Certified CPR and first-aid instructor; conducted training courses to certify staff in proper life-saving training
  • Greet customers
  • Microsoft word proficient

Input Operator

H&R Block
01.1990 - 04.1990
  • Data Entry
  • Input customers information into the computer for tax purposes

Education

Associate's Degree - Medical Assisting

Huntington Junior College
Huntington, WV
03-1996

High School Diploma -

Huntington High School
Huntington, WV
05.1990

Skills

  • Delivery Driver Experience

  • Load & Unload

  • Logistics

  • Warehouse Experience

  • Data Entry

  • Shipping & Receiving

  • Computer Operation

  • Commercial Driving

  • Microsoft Office

  • Communication Skills

  • Vehicle Maintenance

  • Inventory Control

  • Microsoft Word

  • Phone etiquette

  • Microsoft Excel

  • Route Planning

  • Deadline Adherence

  • GPS Technology

  • Punctuality

  • Working Independently

  • Attention to Detail

  • Valid Driver's License

  • Problem-Solving

  • Attention to confidentiality

  • Payment Collection

  • Active Listening

    • Load organization

    Customer Service

    HIPAA Compliance

    Relationship Building

Certification

Driver's License, Non-CDL Class C

Timeline

Courier

FEDERAL EXRESS
11.1997 - Current

Administrative Assistant

Braley and Thompson Foster Care Agency
05.1991 - 10.1997

Input Operator

H&R Block
01.1990 - 04.1990

Associate's Degree - Medical Assisting

Huntington Junior College

High School Diploma -

Huntington High School

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Victoria Taylor