LOUIS BAUTISTA
Maspeth,NY
Summary
Healthcare and customer service professional with experience in cardiac rhythm monitoring, patient support, and day-to-day operations. Known for maintaining telemetry equipment, resolving client inquiries, and working calmly with teams to support safe, efficient service and positive outcomes.
Overview
14
14
years of professional experience
Work History
Banking Associate
Chase Bank JP Morgan
Queens, NY
06.2026 - Current
- - Resolved client inquiries using Chase banking systems and branch procedures, enhancing customer satisfaction.
- - Helped customers open new accounts, process deposits and withdrawals, and access account details.
- - Assisted clients with online banking setup, facilitating easier account access.
- - Supported teller transactions and cash handling at JPMorgan Chase branch.
Manager Cardiac Monitor Technician
Northwell Health Hospital LIJ
07.2021 - Current
- Operated and maintained telemetry equipment to ensure continuous heart monitoring for optimal patient care.
- Monitored cardiac rhythms to detect abnormalities and ensure patient safety
- Monitored patients' heart rhythms through cardiac monitoring strips to detect abnormalities.
- Supervised daily operations to ensure compliance with safety standards and productivity goals.
- Monitored workflow processes to identify improvement areas and implement effective solutions.
Monitor Technician
South Nassau Mount Sinai
01.2020 - 07.2021
- Managed multiple telemetry systems simultaneously, ensuring attention to detail and delivering high-quality care for all monitored patients.
- Inspected, maintained, and adjusted cardiology equipment, ensuring optimal functionality and accurate diagnostics for patient care.
- Established and maintained effective communication with staff, physicians, and community organizations, enhancing coordination for high-quality patient care.
- Promoted a positive work environment through active collaboration with peers, supervisors, and other healthcare professionals within the facility.
- Engaged with patients to explain medical procedures and address concerns., ensuring that medical information was kept private.
Cardiac Monitor Technician
Flushing Hospital Medical Center
04.2017 - 04.2019
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Observed and documented acute patient conditions in real-time to ensure timely interventions.
- Ordered and interpreted lab tests, x-rays, MRIs, ultrasounds, and EKGs to facilitate accurate diagnoses and treatment plans.
- Treated patients with strokes, head traumas, comas, and intracranial hematomas.
- Collaborated with healthcare team to enhance patient care quality and outcomes.
- Ensured proper maintenance of equipment and supplies to uphold patient care standards and safety.
- Transported patients to and from different departments.
Supervisor Medical Assistant/Physical Therapy Aide
NYMED
02.2013 - 03.2018
- Oversaw daily operations, ensuring compliance with company policies and enhancing service delivery.
- Mentored team members, fostering skill development and enhancing productivity.
- Monitored vital signs, including blood pressure and pulse, ensuring timely interventions.
- Assisted doctors with procedures to enhance patient care.
- Supported patients in walking and using crutches in a clinical setting.
- Performed lab tests, X-Ray, and EKGs.
- Safely moved patients between departments to ensure timely care.
Education
Bachelor of Arts - Human Resources Management
American Public University
111 West Congress Street Charles Town, WV 2541401-2027
Certified - Electroneurodiagnostic Technology
Neurodiagnostics
Hempstead, NY12-2017
High School Diploma -
American Academy Pinecrest
Orange Park, FL12-2004
Skills
- Team building
- Human resources
- Customer service
- HR services
- Paperwork verification
- HR information systems
- EKG analysis
- Cardiac rhythm monitoring
- Customer service expertise
- Engaging presence
- Professionalism
- Attention to detail
Timeline
Banking Associate
Chase Bank JP Morgan
06.2026 - Current
Manager Cardiac Monitor Technician
Northwell Health Hospital LIJ
07.2021 - Current
Monitor Technician
South Nassau Mount Sinai
01.2020 - 07.2021
Cardiac Monitor Technician
Flushing Hospital Medical Center
04.2017 - 04.2019
Supervisor Medical Assistant/Physical Therapy Aide
NYMED
02.2013 - 03.2018
Bachelor of Arts - Human Resources Management
American Public University
Certified - Electroneurodiagnostic Technology
Neurodiagnostics
High School Diploma -
American Academy Pinecrest