Louis Boulier
Retail
Jacksonville,FL
Summary
Assistant Store Manager at Walgreens with a proven track record in enhancing retail operations and customer service. Expert in inventory control and staff management, I successfully improved store efficiency and maintained strong customer relationships. Recognized for attention to detail and effective work planning, driving positive outcomes in a fast-paced environment.
Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Overview
39
39
years of professional experience
Work History
Assistant Store Manager
Walgreens
01.2020 - 01.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Regional Manager
Home Depot
01.1987 - 01.2000
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
Cryptologic Technician
United States Navy
01.1984 - 01.1987
- Tested equipment, networks and servers for signal strength and security vulnerabilities using specialized equipment.
- Logged information for reporting purposes.
- Streamlined data processing workflows, enhancing the speed and accuracy of intelligence reports.
- Utilized strong attention to detail when analyzing intercepted communications, minimizing potential errors or misinterpretations.
- Reduced risk of data breaches by conducting regular security audits and vulnerability assessments.
Education
Bachelor of Applied Arts And Science - History
University of Miami
Miami, FL06.1983
Skills
- Customer Service
- Staff Management
- Retail operations
- Store opening and closing
- Attention to detail
- Inventory control
- Employee scheduling
- Work Planning and Prioritization
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Walgreens
01.2020 - 01.2023
Regional Manager
Home Depot
01.1987 - 01.2000
Cryptologic Technician
United States Navy
01.1984 - 01.1987
Bachelor of Applied Arts And Science - History
University of Miami
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