Louis Brown
Miami
Summary
Dynamic security professional with a proven track record at Arrowhead Security Corporation, skilled in CCTV surveillance and access control. Demonstrated superior customer service while managing high-pressure situations at Publix, ensuring a positive experience for all patrons. Adept at report writing and responding effectively to emergencies, enhancing overall safety and satisfaction.
Overview
9
9
years of professional experience
Work History
Security Officer
Arrowhead Security Corporation
08.2024 - Current
Handle all emergency situations on property including trespassers. Operate surveillance system and investigate disturbances or any suspicious activities. Supervise and grant building access to individuals with security clearance.
Customer Service Cashier
Publix
02.2016 - 02.2019
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Education
South Dade Senior High
Homestead, FL06.2016
Skills
- Report writing
- Security guard license
- CCTV surveillance
- Superior customer service
- Access control
Timeline
Security Officer
Arrowhead Security Corporation
08.2024 - Current
Customer Service Cashier
Publix
02.2016 - 02.2019
South Dade Senior High
Similar Profiles
Raelyn MeechesRaelyn Meeches
Inventory Clerk at Arrowhead Development CorporationInventory Clerk at Arrowhead Development Corporation
Joyce ShortingJoyce Shorting
Gas Pump Attendant/Convenience Store Clerk at Arrowhead Development CorporationGas Pump Attendant/Convenience Store Clerk at Arrowhead Development Corporation
Harkirat SinghHarkirat Singh
Security Officer at CSC Security (Contemporary Services Corporation), CSC SecuritySecurity Officer at CSC Security (Contemporary Services Corporation), CSC Security
Thelma O. PytonThelma O. Pyton
Behavioral Health Targeted Case Manager at Healthy Connections CMHC, INC. , Behavioral HealthBehavioral Health Targeted Case Manager at Healthy Connections CMHC, INC. , Behavioral Health
Anthony PuertoAnthony Puerto
Lead Valet Attendant, Busser, Food Runner at Nandos GrillLead Valet Attendant, Busser, Food Runner at Nandos Grill