Knowledgeable ER Registrar seeking new opportunities. Proven ability to manage patient registration efficiently and accurately, ensuring seamless administrative processes in high-pressure environments. Demonstrated skill in maintaining patient records and providing exceptional customer service.
Overview
19
19
years of professional experience
Work History
ER Registrar
Physicians Regional - Pine Ridge
06.2023 - Current
Used electronic systems to enter provider orders and retrieve test results.
Participated in regular continuing education courses to stay current on healthcare industry trends and maintain professional knowledge.
Served as a liaison between patients, families, and medical staff, fostering clear communication during critical moments.
Coordinated with insurance companies to verify coverage and facilitate billing processes, reducing financial stress for patients.
Managed high-stress situations by maintaining a calm demeanor and ensuring proper procedures were followed.
Bank Teller
Regions Bank
08.2022 - Current
Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Real Estate Sales Agent
Berkshire Hathaway
10.2021 - 10.2023
Enhanced property listings'' visibility by utilizing social media platforms, email campaigns, and traditional marketing methods.
Compared, researched and appraised properties.
Maintained extensive knowledge of the local real estate market trends to provide accurate advice to clients.
Collaborated with other real estate agents to maximize exposure for listed properties and reach prospective buyers efficiently.
Negotiated favorable deals for clients by establishing strong relationships with property owners and developers.
Clinical Specialist
DePuy/Synthes Spine Johnson & Johnson Co.
04.2016 - 07.2021
Streamlined workflow processes within clinical teams by implementing innovative technologies and best practices that resulted in improved efficiency and reduced error rates.
Gave presentations to conference attendees, clinicians, and administrators.
Enhanced clinical team performance by providing continuous training on new medical devices and procedures.
Visited assigned accounts, identified, and trained clinical champions and established relationships with key decision makers.
Evaluated, recommended and implemented new tools, presentations, techniques and delivery platforms for training and communication.
Facilitated smooth transitions during hospital acquisitions and mergers by providing expert guidance on clinical equipment integration, minimizing disruptions to patient care.
Surgical Technician
UPMC Presbyterian Hospital
08.2015 - 04.2016
Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
Assisted in successful surgeries by setting up operating rooms with appropriate instruments, supplies, and equipment for each procedure.
Upheld high standards of patient privacy by following HIPAA guidelines when handling sensitive medical information.
Demonstrated adaptability, working effectively with various surgical teams and specialties, ensuring seamless collaboration.
Improved patient care by assisting surgeons during surgical procedures and maintaining a sterile environment.
Established a reputation for reliability, punctuality, and dedication to providing the highest level of surgical support in all situations.
Sales Representative
Three Rivers Orthopaedic & Spine Inc
07.2010 - 05.2015
Assisted Physician and the surgical team with the use of instrumentation
Introduced and educated Physicians on the latest equipment and products offered by the company
Performed duties as per hospital guidelines and adhere to HIPPA protocol
Demonstrate the ability to carry on a business conversation with the physicians and decision makers in the organization
2013 Quota Achiever 129% in sales
30% growth in Stryker Spine sales
Responsible for a 1.3 million territory in the Pittsburgh area
Sales Representative/Territory Assistant
Steel City Spine
11.2007 - 07.2010
Assisted Physician and the surgical team with the use of instrumentation
Introduced and educated Physicians on the latest equipment and products offered by the company
Performed duties as per hospital guidelines and adhere to HIPPA protocol
Demonstrate the ability to carry on a business conversation with the physicians and decision makers in the organization
Surgical Technician
UPMC Presbyterian Hospital
09.2005 - 11.2007
Prepare operating room with appropriate instrumentation, equipment, and supplies
Assist with the teaching of newly hired technologists and student operating room techs
Anticipate the needs of the surgical team
Perform all responsibilities in a manner that demonstrates service excellence towards patients, physicians, peers and other departmental staff
Education
DeVry University - Keller School of Business Administration Program
DeVry University
11.2024
CCAC - Accounting
CCAC, Allegheny Campus
Pittsburgh, PA
05.2001
Diploma - General Academics
Perry Traditional Academy
Pittsburgh, PA
06.2000
Skills
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Attention to detail
Problem-solving abilities
References
References are available on request
Timeline
ER Registrar
Physicians Regional - Pine Ridge
06.2023 - Current
Bank Teller
Regions Bank
08.2022 - Current
Real Estate Sales Agent
Berkshire Hathaway
10.2021 - 10.2023
Clinical Specialist
DePuy/Synthes Spine Johnson & Johnson Co.
04.2016 - 07.2021
Surgical Technician
UPMC Presbyterian Hospital
08.2015 - 04.2016
Sales Representative
Three Rivers Orthopaedic & Spine Inc
07.2010 - 05.2015
Sales Representative/Territory Assistant
Steel City Spine
11.2007 - 07.2010
Surgical Technician
UPMC Presbyterian Hospital
09.2005 - 11.2007
CCAC - Accounting
CCAC, Allegheny Campus
Diploma - General Academics
Perry Traditional Academy
DeVry University - Keller School of Business Administration Program
DeVry University
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