Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Louis Clifton

North Little Rock,Arkansas

Summary

Proven Account Manager with a track record of exceeding sales targets by 108% at Katalon, demonstrating exceptional account management and customer service skills. Skilled in strategic planning and sales development, I've successfully managed diverse portfolios, enhancing client relations and retention. My approach combines teamwork, collaboration, and innovative solutions to drive revenue and client satisfaction.

Overview

8
8
years of professional experience

Work History

Account Manager

Katalon
12.2022 - 08.2024
  • 850k in Revenue on a 787k Quota (108% of quota)
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.

Account Executive

Copado
06.2021 - 12.2022
  • 650k in Revenue on 600k in quota
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.

Innovation Manager

TY Garments
07.2017 - 06.2021
  • Reduced time-to-market for new products by optimizing internal workflows and removing bottlenecks in the process.
  • Managed multiple high-priority projects simultaneously, ensuring timely delivery and adherence to budget constraints.
  • Streamlined innovation processes by implementing a project management system tailored to the department''s needs.

Realtor

Home Design & Realty
03.2016 - 06.2018
  • Sold 16 Houses first year with over 1 million in Revenue.
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.

Education

No Degree - Engineering

Arkansas State University
Jonesboro, AR

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations
  • Strategic planning
  • Sales development
  • Account development

Accomplishments

  • Presidents Club - Copado 2022 for having highest % of quota.
  • Fast Starter Award - Katalon 2023 for obtaining 197% of quota my first quarter
  • Quota Smasher - Katalon 2024 having highest % of quota for the Q2 in AMER.

Timeline

Account Manager

Katalon
12.2022 - 08.2024

Account Executive

Copado
06.2021 - 12.2022

Innovation Manager

TY Garments
07.2017 - 06.2021

Realtor

Home Design & Realty
03.2016 - 06.2018

No Degree - Engineering

Arkansas State University
Louis Clifton