Louis Dent
Bowie,MD
Summary
to secure position in thriving company to further develop social and business skills.
Overview
20
20
years of professional experience
Work History
Lead medical Record Analyst
Holy Cross Medical Hospital Center
11.2018 - Current
- Appropriately examine electronic health records to ensure proper sequence of documents, presence of proper reports and signatures, and inclusion of sufficient data to document diagnosis, treatments rendered, results obtained, and quality patient care.
- Daily correspondence with a diverse pool of physically and mentally disabled applicants whose conflicts and challenges i navigated through active listening, rapport building and by managing conversation flow.
- Prepare all medical records, invoices, & internal documents received for analysis.
- Perform quality control to ensure client information & documentation accuracy.
- Thoroughly compile, assemble, and analyze discharged inpatient, day surgery and er patient's chart for missing reports and signatures, needed for chart completion.
- Maintained confidentially in accordance with HIPPA regulations. Prepared and billed patients and insurance companies through superbills.
- Ensure all inpatient medical records/ambulatory procedure visits are completed within the joint commission record of care standards and/or appropriate regulations.
- Communicate via phone with various healthcare providers.
- Assembly, scanning and filing medical charts of in-house patient’s post-discharge. Assign documents for physicians to sign.
- Prepared and filed medical records; posted patient's payments; received, verified, and filled all invoices from participating business venders; performed various clerical functions, such as, ordering office supplies, faxing documents, answering high volume phone calls.
- Carefully reviewed medical records for accuracy and completion as required by insurance.
- Analyze inpatient medical records for principal and secondary diagnoses for inclusion into medical records database or registry.
- Reconcile charts that are unbilled utilizing the coding and reimbursement system.
- Work with lead doctors to ensure correct information, identifying and correcting errors in information already processed.
Lead Medical Record Analyst
Prince George’s Medical Hospital Center
09.2015 - 11.2018
- Managed and trained all other staff within the medical records department.
- Maintained integrity of files by replacing damaged charts, starting a second volume when chart space has been maximized, purging inactive charts according to guidelines.
- Assisted in preparing and filing all internal and external correspondence and medical reports into patient's medical record.
- Conduct biweekly department meetings with staff.
- Maintained tracking log for progress notes, physician's history and physical.
- Entered new admits and discharged residents in the admission/discharge log daily.
- Accumulated and copied information as requested following the instruction of proper release of information.
- Answer a high volume of inpatient/outpatient calls.
- Trained new employees on multiple medical records programs and data entry software.
- Excelled with deadline-intensive environment, ensuring accurate and on-time completion of all projects.
- Prepared charts and graphs as well as revamping old records to newly designed universal database system.
- Attend various trainings for new medical record systems.
- Performed clerical assistance whenever and as necessary.
- Analyze the files to ensure that patient documents are accurate.
- Maintain a performance improvement report check on history/ physicals as well as operative reports done within 24 hrs.
- Facilitate monthly performance meetings.
- Process information to file birth certificates with vital statistics as well attend Acknowledgement of Paternity (AOP) training.
- Daily correspondence with a diverse pool of physically and mentally disabled applicants whose conflicts and challenges navigated through active listening, rapport building and by managing conversation flow.
Medical Record Analyst
Prince George’s Medical Hospital Center
10.2005 - 09.2015
- Provide the quality department with quarterly reports on delinquent history /physicals, operative reports, and physician suspension.
- Assemble and analyze discharged inpatient and observation charts for missing reports and signatures; needed for chart completion.
- Process information to file birth certificates with vital statistics as well attend training.
- Prepare all medical records, invoices, & internal documents received for analysis.
- Perform quality control to ensure client information & documentation accuracy.
- Thoroughly compile, assemble, and analyze discharged inpatient, day surgery and er patient's chart for missing reports and signatures, needed for chart completion.
- Maintained confidentially in accordance with HIPPA regulations. Prepared and billed patients and insurance companies through superbills.
- Provide frontline customer service to the Emergency Room.
- Greet incoming patients and register them for their appointments.
- Communicate via phone with various healthcare providers.
- Assembly, scanning and filing medical charts of in-house patient’s post-discharge. Assign documents for physicians to sign.
- Prepared and filed medical records; posted patient's payments; received, verified, and filled all invoices from participating business venders; performed various clerical functions, such as, ordering office supplies, faxing documents, answering high volume phone calls.
- Carefully reviewed medical records for accuracy and completion as required by insurance.
Education
High School Diploma - General Studies
Parkdale High School
Riverdale Park, MD05.2002
Skills
- Management of programs
- Personnel expertise
- Issue resolution skills
- Service provision
- Research analysis techniques
- Team leadership skills
- Data synthesis and reporting
- Office administration support
- Epic software proficiency
Training
- Microsoft Excel Training
- Microsoft Access Training
- Train The Trainer
- Peer to Peer Training
- Customer Service Training (how to handle irate customers)10/2010
- Proficient in using the following software: Windows XP Operating System, Windows 7 through 10; Microsoft Office (Outlook, Word, Excel, PowerPoint), Access Database, WebEx, Epic.
- Highly skilled in using the Internet to conduct research
Timeline
Lead medical Record Analyst
Holy Cross Medical Hospital Center
11.2018 - Current
Lead Medical Record Analyst
Prince George’s Medical Hospital Center
09.2015 - 11.2018
Medical Record Analyst
Prince George’s Medical Hospital Center
10.2005 - 09.2015
High School Diploma - General Studies
Parkdale High School