Louis Dimatteo
Lawrenceville,NJ
Summary
Experienced Integrated Facilities Management (IFM) professional with 12 years of experience in maintenance management, operations, and organizational leadership. Proven ability to leverage CMMS expertise, data analytics, and strong people-management skills to optimize maintenance operations, improve efficiency, and support business growth. Experienced in addressing complex management challenges while developing processes and teams that maximize operational performance.
Overview
12
12
years of professional experience
Work History
Central Team Corrigo Planner/Scheduler/Coordinator
Jones Lang Lasalle
Lawrenceville, New Jersey
01.2026 - Current
- Lead scheduling and planning meetings for both JLL and BMS, coordinating discussions, communicating priorities, and aligning maintenance activities across teams.
- Collaborate with building managers to prioritize critical work orders and coordinate future scheduling based on operational needs and priorities.
- Process and manage over 1,500 Corrigo work orders monthly, ensuring accurate documentation, timely completion, and adherence to maintenance scheduling requirements.
- Ensure maintenance work orders are accurately assigned to the appropriate assets and equipment, maintaining data integrity, and supporting accurate maintenance tracking and reporting.
- Monitor multiple work order queues to ensure work orders are regularly updated with accurate notes, status changes, and relevant documentation.
- Lead overdue work order meetings, review outstanding work, identify obstacles, and coordinate action plans to ensure timely completion.
- Develop and implement new PM/RM schedules for maintenance teams, ensuring preventive and routine maintenance.
- Manage and track annual PTO schedules for 50 maintenance technicians.
- Oversee the accuracy of financial coding across all work orders, ensuring proper cost allocation, reporting, and compliance with financial requirements.
Maintenance Scheduler/Planner
Jones Lang LaSalle Inc.
Lawrenceville, NJ
04.2022 - 12.2025
- Coordinate and prioritize maintenance work orders, including PMs, CMs, GFMs, COs, and CRs, assigning work to technicians based on skill set, workload, and operational priorities.
- Analyze KPI metrics and SLA performance reports to identify operational trends, improve workflow efficiency, and ensure compliance with service-level requirements.
- Supervising and advising off-site call center agents.
- Serve as the lead facilitator for JLL and BMS Scheduling and Planning meetings, driving communication, coordinating priorities, and ensuring alignment across maintenance teams.
- Utilize Maximo to update and maintain accurate asset information, ensuring maintenance records and equipment data remain current.
- Collaborate with building managers to prioritize critical work orders and coordinate future scheduling based on operational needs and priorities.
- Ensure all service requests are routed and assigned to the specified provider within the client guidelines, including urgent and emergency work orders.
- Process and manage over 1,500 Maximo work orders monthly, ensuring accurate documentation, timely completion, and adherence to maintenance scheduling requirements.
- Serve as the lead trainer for Maximo and Corrigo work order processes, training personnel on system procedures, workflow management, and best practices.
- Assisting in planning work orders, along with adding job plans to work orders.
- Review all Maximo work orders to ensure accuracy, completeness, proper documentation, and compliance with established maintenance processes.
- Proficient in recordkeeping with CMMS/Microsoft Suite.
- Advise multiple members of the management team to adhere to KPI metrics requirements.
- Problem solver for inefficiencies in the planning, scheduling, and workflow process.
- Expertly prioritize and coordinate competing maintenance demands in a fast-paced, high-pressure, and on-call environment, while ensuring critical work is addressed promptly.
- Schedule management and oversight for multi-trade personnel.
Facilities Service Center Agent
Johnson Controls
Lawrenceville, NJ
04.2014 - 04.2022
- Processed high volume of maintenance work orders.
- Maintained office call logs, request inquiries and web requests.
Education
Associate of Arts - Health and Fitness
Mercer County Community College
East Windsor, NJ05-2008
High School Diploma -
Hamilton High School East
Hamilton Square, NJ06-2005
Skills
- Proficient recordkeeping with CMMS and Microsoft Suite
- Advising management on KPI metrics
- Problem-solving
- Prioritization
- Organizational skills
- Schedule management
- Oversight for multi-trade personnel
- Scheduling management
- Workflow efficiency
- Attention to detail
- Customer service
- Multitasking
Timeline
Central Team Corrigo Planner/Scheduler/Coordinator
Jones Lang Lasalle
01.2026 - Current
Maintenance Scheduler/Planner
Jones Lang LaSalle Inc.
04.2022 - 12.2025
Facilities Service Center Agent
Johnson Controls
04.2014 - 04.2022
Associate of Arts - Health and Fitness
Mercer County Community College
High School Diploma -
Hamilton High School East