LOUIS FORTUNATO
Fraud Analyst
Bear,DE
Summary
Accomplished in fraud analysis and risk management, I spearheaded compliance initiatives at InterTrust Group, enhancing anti-money laundering protocols. With a knack for technical reporting and a strong customer service ethos, I drove project successes and fraud prevention strategies, demonstrating exceptional teamwork and interpersonal skills. My contributions significantly improved operational efficiency and client trust.
Overview
10
10
years of professional experience
Work History
Compliance Analyst
InterTrust Group
01.2023 - Current
- Evaluated existing clientele for compliance with anti-money laundering standards.
- Performed thorough due diligence reviews alongside advanced screenings.
- Executed compliance remediation for international clientele.
- Identified and reported suspicious activity via ISAR channels.
- Executed SAR filings as required by Cayman regulations.
- Contributed to the founding team for CTA Project focused on client data collection and BOIR filing, ensuring client NPPI security.
- Participated in fraud detection and risk identification efforts.
- Reviewed submissions and related documents for qualification validation.
- Delivered comprehensive risk and compliance concepts to key stakeholders.
Retail Outfitter for Hunting and Outdoor Activities
Starquest Shooter & Survival Supply
01.2021 - 01.2023
- Ticketed, arranged and displayed merchandise to promote sales.
- Described merchandise and explained use, operation and care.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Oversaw daily operations at the outfitter shop including opening and closing procedures.
- Maintained records of customer purchases and sales transactions.
- Answered customer inquiries regarding product features, pricing, and availability.
- Assisted customers with selecting the most appropriate outdoor gear for their needs.
- Inspected and tested products for safety and quality control purposes.
- Resolved any customer complaints in a professional manner.
FINANCIAL CRIMES INVESTIGATOR
Bryn Mawr Trust Bank
01.2019 - 01.2021
- Analyzed daily transaction reports for signs of fraudulent activity.
- Identified suspects through thorough investigation and questioning.
- Detected likely incidents of elder monetary exploitation and submitted to correct agencies.
- Authored and filed precise Suspicious Activity Reports promptly.
- Submitted pertinent cases to Law Enforcement for prosecution.
- Wrote detailed responses to subpoenas, writs, and levies.
- Served as Recording Secretary for the Enterprise Fraud Management Committee.
FRAUD PREVENTION ANALYST
WSFS Bank
01.2015 - 01.2019
- Conducted detailed analysis of transactional data to identify and investigate suspicious activities and potential fraud patterns.
- Assessed financial transactions for any discrepancies or inconsistencies in order to prevent fraudulent activities.
- Investigated and verified the authenticity of customers' documents for identity verification purposes.
- Filed SARs documentation following data retrieval.
- Performed due diligence reviews on new customers' applications prior to account opening process completion.
- Monitored customer accounts for suspicious activity to identify potential fraud cases.
- Coordinated with law enforcement and other external agencies to support fraud investigations and prosecutions, including field assignments.
- Utilized effective interpersonal and active listening skills during interviews with witnesses regarding fraud cases.
- Analyzed and reviewed confidential and highly sensitive investigative material concerning various parties.
- Developed policies and procedures for analytical reports and work processes.
- Solely responsible for all aspects of video surveillance regarding all bank branches, including overseeing the installation and maintenance of surveillance cameras.
- Acted as a member of the Delaware Association of Bank Security, and the International Association of Financial Crimes Investigators.
PERSONAL BANKER
WSFS Bank
01.2015 - 01.2019
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Supported significant expansion of core deposit and loan growth accounts.
- Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
- Collaborated with team members to meet branch targets and objectives.
- Used job-related software and computer to collect and record customer deposits, fees and issue receipts.
- Uncovered and intercepted major fraud attempts.
Education
Technique of Investigative Interviewing & Advanced Interrogation Techniques Certification -
John E. Reid & Associates
Wilmington, DE01.2018
Bachelor of Science - Sociology, Emergency and Environmental Management
University of Delaware
Newark, DE01.2011
High School Diploma -
Concord High School
Wilmington, DE01.2008
Skills
- Fraud analysis
- Technical Reporting and Documentation
- Risk Management
- Data Acquisition and Analysis
- Consumer lending
- Wire transfers
- NMLS
- Investigations expertise
- Documentation review
- Compliance protocols
- Anti-money laundering
- Project management
- Compliance monitoring
- Customer service
- Written & Oral Communication
- Team Collaboration
- Interpersonal & Presentation Skills
- Multitasking & Prioritization
Timeline
Compliance Analyst
InterTrust Group
01.2023 - Current
Retail Outfitter for Hunting and Outdoor Activities
Starquest Shooter & Survival Supply
01.2021 - 01.2023
FINANCIAL CRIMES INVESTIGATOR
Bryn Mawr Trust Bank
01.2019 - 01.2021
FRAUD PREVENTION ANALYST
WSFS Bank
01.2015 - 01.2019
PERSONAL BANKER
WSFS Bank
01.2015 - 01.2019
Technique of Investigative Interviewing & Advanced Interrogation Techniques Certification -
John E. Reid & Associates
Bachelor of Science - Sociology, Emergency and Environmental Management
University of Delaware
High School Diploma -
Concord High School
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