Louis Gates
Minneapolis
Summary
Detail-oriented small business owner known for improving workflow and productivity. Expertise in customer service management and inventory control, committed to delivering exceptional service and optimizing operational processes.
Overview
12
12
years of professional experience
Work History
Small Business Owner
kt services limited liability company
Minneapolis
11.2020 - Current
- Directed daily operations of KT Services LLC, improving overall workflow and productivity.
- Created marketing strategies that successfully promoted service offerings to a wider audience.
- Managed customer service interactions, ensuring swift resolution of client inquiries.
- Established and maintained vendor relationships to secure high-quality supplies and services.
Small Business Owner
good enough is never good enough llc
Minneapolis
11.2014 - 11.2020
- Oversaw daily cleaning operations for residential and commercial clients to ensure high standards of cleanliness.
- Employed specialized cleaning equipment to ensure optimal hygiene standards.
- Established tailored cleaning schedules according to client specifications.
- Trained new staff on safety practices and cleaning protocols to promote a safe working environment.
- Administered inventory control for cleaning supplies, ordering materials as required.
- Performed sweeping, mopping, vacuuming, and dusting to maintain cleanliness across all facility areas.
Education
High School Diploma -
Roosevelt High
4029 28th Ave S 06-2005
Some College (No Degree) -
St Paul College
235 Marshall Ave St Paul, Mn Skills
- Operational management
- Marketing execution
- Customer service
- Vendor relations
- Budget management
- Inventory management
- Workflow optimization
- Safety compliance
- Equipment operation
Timeline
Small Business Owner
kt services limited liability company
11.2020 - Current
Small Business Owner
good enough is never good enough llc
11.2014 - 11.2020
High School Diploma -
Roosevelt High
Some College (No Degree) -
St Paul College