Summary
Overview
Work History
Skills
Additional Information
Timeline
Generic

Louis McKay Jr

Poway,CA

Summary

Dynamic sales associate with proven expertise at The UPS Store, excelling in product demonstration and customer relationship management. Skilled in point-of-sale operations and inventory management, I consistently drive sales growth through strategic upselling and exceptional service, fostering strong customer loyalty and satisfaction.

Overview

50
50
years of professional experience

Work History

Sales Associate

The UPS Store 6927
Poway, CA
02.2024 - Current
  • Demonstrate product features and benefits for customers' needs.
  • Assist customers with product selection, sizing, and styling.
  • Develop promotional strategies to increase sales volume.
  • Process transactions using a point-of-sale system.
  • Upsell additional items based on customer interests and needs.
  • Restock shelves as needed to ensure sufficient inventory levels.
  • Perform cashier duties, such as accepting payments, issuing receipts, and counting back change.
  • Maintain up-to-date knowledge of store merchandise and policies.
  • Professionally handle customer complaints.
  • Maintain the cleanliness of the store environment, including floors, windows, and displays.
  • Greet customers and provide exceptional customer service.
  • Maintain knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Sell various products by explaining unique features and educating customers on proper application or usage.

Sales Associate

The UPS Store 6767
San Diego, CA
11.2023 - Current
  • Greet customers, and provide exceptional customer service.
  • Maintain up-to-date knowledge of store merchandise and policies.
  • Upsell additional items based on customer interests and needs.
  • Assisted customers with product selection, shipping methods, and supplies.
  • Demonstrate product features and benefits for customers' needs.
  • Perform cashier duties, such as accepting payments, issuing receipts, and counting back change.
  • Professionally handle customer complaints.
  • Maintain the cleanliness of the store environment, including floors, windows, and displays.
  • Maintain knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Help customers find specific products, answer questions, and offer product advice.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Answered incoming telephone calls to provide store, products and services information.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

President

Louis McKay Dance/North County DanceArts, Inc.
San Diego, CA
02.1980 - 08.2020
  • Hired, trained, and supervised staff members in support of artistic initiatives.
  • Created a comprehensive budget for all artistic programming.
  • Organized auditions for potential performers or technicians as needed.
  • Maintained accurate records of expenses associated with productions or events.
  • Developed and implemented an artistic vision for the organization.
  • Organized and facilitated meetings with board members to discuss upcoming projects.
  • Guided improving production quality for live shows or recordings.
  • Reviewed and approved designs, artwork, and content developed by the creative team.
  • Mentored artists on quality standards and improvements.
  • Scheduled rehearsals, performances, and competitions.
  • Ordered supplies such as costumes, shoes, makeup, and other items needed for performance preparation.
  • Monitored attendance records, class sizes and student progress.
  • Created choreography for performances and special events.
  • Facilitated communication between instructors, parents and guardians and administrative personnel.
  • Provided feedback on student performance during rehearsals or classes.
  • Worked with children and adults of different ages and molded teaching methods to align with age and skill level.

Vocalist/Dancer/Dance Choreographer

Debbie Reynolds, Personality
Los Angeles, CA
06.1975 - 12.1984
  • Worked closely with Ms. Reynolds and the music directors to introduce new material for upcoming shows.
  • Participated in radio interviews and press conferences related to current projects or tours.
  • Provided feedback to audio engineers regarding microphone placement and mixing levels to ensure optimal sound quality for recordings.
  • Collaborated with songwriters on lyric writing projects, providing input from a singer's perspective.
  • Accompanied instrumentalists on stage during performances, ensuring that the vocal parts were properly integrated into the overall sound.
  • Engaged with fans after shows by signing autographs or taking photos with them.
  • Toured extensively throughout different cities, performing at various venues each night.
  • Performed in front of live audiences on television and as part of theater productions.
  • Learned acting and dancing skills required for dramatic singing roles.
  • I studied various forms of dance, such as jazz, tap, and ballet, to enhance my skill set.
  • Created and choreographed song and dance combinations that combined elements from different genres. dance moves and routines for self, partners and ensembles.
  • Coordinated dance choreography with partners or ensembles.

Skills

  • Product demonstration and sales strategy
  • Point-of-sale operations
  • Inventory management
  • Customer relationship management
  • Cash handling

Additional Information

Co-Founder/Owner of Dance Hearts/Bells of Freedom, a 501 (c) 3 Public
Charity that provides an avenue for everyday people to connect with
members of the United States armed forces to show appreciation for service
and sacrifice through the financial and emotional support of our serving
men, women and families of the military. www.bellsoffreedom.org

Timeline

Sales Associate

The UPS Store 6927
02.2024 - Current

Sales Associate

The UPS Store 6767
11.2023 - Current

President

Louis McKay Dance/North County DanceArts, Inc.
02.1980 - 08.2020

Vocalist/Dancer/Dance Choreographer

Debbie Reynolds, Personality
06.1975 - 12.1984

Similar Profiles

CREATE PROFILE
Louis McKay Jr