Joshua S Salazar
Milwaukee,WI
Summary
Motivated candidate seeking an entry-level position, combining customer service excellence with sales strategy experience. Demonstrated ability to engage effectively with diverse customers and address technical issues, contributing to overall sales goals and client satisfaction.
Overview
6
6
years of professional experience
Work History
Sales Associate
Verizon
Milwaukee, Wisconsin
01.2025 - 04.2025
- Sold phone services and postpaid plans, contributing to overall sales targets
- Applied Verizon sales training to enhance customer engagement and drive sales performance
- Tracked sales resources and device inventory, ensuring timely updates on promotions and services
- Provided customer service by assisting with technical difficulties during service interactions., i.e., helping with small technical difficulties when interacting with customers
- Monitored transactions to identify and prevent potential consumer fraud.
Canvasser
Working America
Kenosha, Wisconsin
07.2024 - 11.2024
- Engaged community members through door-to-door interactions, prepared for weather conditions to facilitate meaningful conversations at their doorsteps
- Inquired about labor union support and candidate preferences for upcoming elections while maintaining neutrality
- Gather data on current social and political issues and events
Bike Delivery Driver-dish washer
Jimmy John's
Milwaukee, Wisconsin
11.2023 - 04.2024
- Delivered sandwiches to customers, ensuring timely service and customer satisfaction.
- Cleaned dishes in the kitchen to support the food preparation team and maintain kitchen efficiency.
- Cleaned lobby area, creating a welcoming environment that enhanced guest experience.
- Translated for Spanish-speaking customers to facilitate effective communication.
Maintenance - bus boy - dishwasher
Pizza Shuttle Inc.
Milwaukee, Wisconsin
09.2022 - 09.2023
- Cleaned and sanitized dishes in a busy kitchen
- Cleaned restaurant and dining areas, ensuring a welcoming atmosphere for guests
- Monitored dining room environment, addressing guest needs to enhance satisfaction
- Assisted in closing procedures, maintaining organization and readiness for next service
Manual Laborer - furniture restoration
Agora Gallery
Milwaukee
03.2021 - 06.2022
- Restored authentic, high-quality furniture to enhance aesthetic appeal and prolong lifespan
- Sanded and stained furniture to achieve desired finish and improve overall quality
- Marketed and sold furniture to customers while unloading and installing furniture and TV sets, ensuring customer satisfaction
IT Assistant - Internship
Boys & Club
Milwaukee, WI
05.2019 - 10.2019
- Diagnosed and repaired hardware issues on laptops, tablets, phones, printers, and monitors.
- Update, wipe, and provision Chromebooks on Google G Suite domain and Androids with device enrollment.
- Rebuild Windows PCs (bare metal & restores).
- Install 32 Chromebooks in mobile charging cart (proper AC wiring to back plane).
- Assist on Security Camera Deployments: running network cabling through ceiling and wall spaces, terminating Cat5e/6 cable with RJ-45 terminators & keystone jacks, mounting cameras, configuring cameras to connect to system.
- Tagged IT assets for inventory management and document in Asset Management Solution system.
- Resolved staff meeting room issues by connecting projectors and A/V sources..
Crew Member
McDonald’s
Milwaukee, WI
12.2018 - 02.2019
- Prepared food items according to company standards and procedures.
- Cooked and completed orders promptly, ensuring a clean and welcoming lobby environment.
- Maintained cleanliness and organization of workstations and dining areas.
- Worked with crew members to efficiently complete tasks, enhancing overall team workflow.
- Operated kitchen equipment safely and efficiently during peak hours.
Education
Colorado Tecncal University - IT, Business and software engineering
Colorado Tecncal University
Colorado Springs, CO05-2025
Diploma -
Temper High School
Kenosha, WI05-2017
Skills
- Customer Relationship Management
- Sales Data Analysis
- Sales Reporting Tools
- Point of Sale Systems
- Sales Strategy Planning
- Sales Presentation Design
- Sales Presentation Skills
- Virtual Sales Demonstration
- Windows Command Line
- Basic Technical Support
- Technical Troubleshooting
- Linux
- Windows
- Mac OS X
- Mobile
- HTML
- CSS
- Javascript
- Promotional Video Editing
- Product Knowledge Training
- Customer Feedback Collection
- Social Media Engagement
- Customer Service Techniques
- Customer Service Techniques
Misc
Multiple Video editing courses for Sony Vegas Pro, Adobe Premiere Pro, Adobe After Effects, Maya 3D
Technology Summary
CompTia A+ Certification in progress IT and software engineering (Colorado Technical university online campus) in progress, Linux, Windows, Novell Netware, Mac OS X, Mobile, Oracle, Access, Relational Databases, Visual Basic, HTML, CSS, CGI, Perl, Javascript, MS Project, MS Visio, MS Office, OBS Studio, Windows Command Line, Apple Command Terminal, Final Cut Pro, Unity, Maya, Sony Vega Pro
Timeline
Sales Associate
Verizon
01.2025 - 04.2025
Canvasser
Working America
07.2024 - 11.2024
Bike Delivery Driver-dish washer
Jimmy John's
11.2023 - 04.2024
Maintenance - bus boy - dishwasher
Pizza Shuttle Inc.
09.2022 - 09.2023
Manual Laborer - furniture restoration
Agora Gallery
03.2021 - 06.2022
IT Assistant - Internship
Boys & Club
05.2019 - 10.2019
Crew Member
McDonald’s
12.2018 - 02.2019
Colorado Tecncal University - IT, Business and software engineering
Colorado Tecncal University
Diploma -
Temper High School