Louis Mueller
Sportball
Cedar Park,TX
1
Language
7
years of professional experience
Dedicated manager with a track record of motivating teams, handling customer concerns, and keeping daily operations efficient. Strong in relationship building, task management, and problem-solving. Focused on creating a productive environment and delivering quality service.
Work History
Manager
3 Years 1 Month- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional, organized, and a safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Manager
1 Year 4 Months- Supervised daily front-of-house and kitchen operations for consistent service flow.
- Scheduled staff coverage to support peak-hour demand and labor efficiency.
- Monitored food safety standards and sanitation routines across preparation areas.
- Trained team members on POS procedures, order accuracy, and guest service.
- Coordinated inventory counts and ordering to maintain ingredient availability.
- Resolved customer concerns promptly to protect service quality and satisfaction.
- Reviewed cash handling procedures and balanced register activity for accuracy.
- Improved kitchen and service workflows to reduce delays during busy shifts.
Cashier
1 Year 4 Months- Processed cash, card, and mobile payments accurately using POS register systems.
- Scanned merchandise efficiently while verifying pricing, coupons, and promotional discounts.
- Delivered courteous customer service during checkout and assisted with product location questions.
- Greeted customers entering store and responded promptly to customer needs.
- Worked a flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
Sales Representative
5 Months- Assisted customers with product selection, sizing, and inventory questions while delivering responsive service.
- Greeted customers and recommended apparel, footwear, and accessories aligned with personal style and store promotions.
- Processed sales transactions accurately using point-of-sale system and handled cash, card, and return requests.
- Maintained organized sales floor by restocking merchandise, folding apparel, and updating displays to support product visibility.
- Resolved customer concerns professionally, escalating issues when needed to maintain positive shopping experiences.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Loader/Finisher
10 Months- Inspected incoming vehicles for damage before loading
- Directed vehicles onto wash conveyor safely and efficiently
- Signaled drivers with clear hand gestures to ensure safe vehicle movement
- Maintained orderly loading area and cleared debris
- Monitored equipment operation and reported service issues
Education
High School Diploma
Skills
Project management
Staff management
Team leadership
Training development
Task delegation
Employee training
Team management
Task assignment
Client relations
Customer service
Department collaboration
Employee growth
Languages
English
Timeline
Manager
Sportball
09.2023 - 10.2026Read More
Manager
Marcos Pizzeria
04.2022 - 08.2023Read More
Cashier
HEB Store
12.2020 - 04.2022Read More
Sales Representative
Zumiez
06.2020 - 11.2020Read More
Loader/Finisher
Wash N Roll
08.2019 - 06.2020Read More
Cedar Park High School
High School Diploma
Read More