Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Louis Nolasco Pedro

Cincinnati

Summary

Dynamic Customer Service Representative with a high-energy attitude at La Michoacana Ice Cream Parlor. Excelled in customer education and retention through innovative discount strategies and fostering collaborative team environments. Recognized for building empathetic client relationships and consistently exceeding service standards, enhancing overall customer satisfaction.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2
2
years of professional experience

Work History

Customer Service Team Member

La Michoacana Ice Cream Parlor
01.2023 - 04.2025
  • Responded to customer requests for products, services, and company information.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.

Education

Military Science

Princeton High School
Cincinnati, OH
05-2027

Skills

  • High-energy attitude
  • Customer education
  • Team collaboration

  • Customer service
  • Coordination

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Customer Service Team Member

La Michoacana Ice Cream Parlor
01.2023 - 04.2025

Military Science

Princeton High School
Louis Nolasco Pedro