Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Personal interests
Timeline

Louis Salerno

Retail Associate
Cedar Park,TX

Summary

I am an eagar, competitive, and hungry for experience, 18 year old College student with the drive to be the best at what is put in front of me. my ability to learn, adapt and self teach is what puts me a cut above the rest and surpass that of any other applicants. Working at Porsche, a renowned brand for producing vehicles of the highest quality, as a sales representative fulfills one of my long time dreams of working in the automotive industry. I prioritize building long lasting relations with customers as providing top notch customer service is a specialty of mine that I strive to consistently improve and build upon.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work History

Retail Associate

Jewel-Osco
Lake in The Hills, IL
10.2020 - 02.2023
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance whilst keeping customer retention.
  • Offered each customer top-notch, personal service to boost sales, such as walking customers through the sales process of their desired items.
  • created a dedicated customer base that would consistently come back 100% of the time to receive the service that my store offered due to my personal involvement

Education

Associate of Arts - Creative Writing

McHenry County College, Crystal Lake, IL
08.2022 - Current
  • Continuing education in Writing
  • Continuing education in Austin, Texas in August of 2023
  • Current GPA 3.6

Skills

Scheduling flexibility

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Accomplishments

- My ability to create strong, lasting, and personal relations with customers is what keeps them coming back, as well as informing their own friends and family about the excellent customer service that I provide; henceforth, increasing customer volume.

- Starting out as a retail employee, eventually working my way up to an assistant manager position, whilst simultaneously increasing sales by 50% by producing top notch work worthy of recognition.

Hobbies and Personal interests

Writing short stories, memoirs, and poetry. Skateboarding, which demands discipline and hard work. I also enjoy grappling, hiking and rock climbing. 

Timeline

McHenry County College - Associate of Arts, Creative Writing
08.2022 - Current
Retail Associate - Jewel-Osco
10.2020 - 02.2023

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Louis SalernoRetail Associate