Louis Schoonmaker
Austin
Summary
Young IT Technician looking to utilize skillset & provide real, tangible value to the world.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Network Installation Technician
Tni Telecom
06.2024 - Current
- Configure, rack & mount Switches, Routers, NID's & Firewalls
- Install & terminate RJ45 & fiber cables
- Troubleshoot network devices & document issues/configurations
- Communicate via Anydesk
- 1099/Part-time
Retail Customer Service & Sales
Forloh
04.2023 - 05.2024
- Exceeded biweekly sales goals
- Processed tickets, payments, online returns and online exchanges in Salesforce and Slack
- Produced social media content for brand account
- Interim Manager during roadshow season.
Corporate Trainer
Vincere Associates
05.2022 - 04.2023
- Promoted to Corporate Trainer for exceeding quota's
- Developed an online process to increase sales
- Interviewed and trained new-hires and generated leads in Salesforce
- Created and directed training materials, including presentations and scenarios.
Pest Exclusion Technician
Magic Pest & Lawn
11.2020 - 05.2022
- Promoted first quarter
- Serviced 10-13 customers per day via work vehicle, power tools and 28 foot ladder, Reviews on Yelp & Google
- Formed relationships with customers and upsold related preventative products
- Maintained accurate service logs, ensuring compliance and efficiency in operations.
Education
IT & Cybersecurity -
NexgenT
Austin, TX07.2024
High School Diploma -
Vandegrift High School
Austin, Tx06.2020
Skills
- Cisco & Fortinet CLI
- Cisco SDA
- Python
- Linux/CentOS
- TensorFlow
- 365 & Google Workspace
- Power tools/Hardware assembly
- Customer Service/Technical Support
- Network Security & Management
- Troubleshooting
- Team player & Communication
- Adobe CS, all DAW's & all NLE's
Certification
- CCNA
- MOS (Microsoft)
- 150,000 Views - Youtube (Production channel)
Timeline
Network Installation Technician
Tni Telecom
06.2024 - Current
Retail Customer Service & Sales
Forloh
04.2023 - 05.2024
Corporate Trainer
Vincere Associates
05.2022 - 04.2023
Pest Exclusion Technician
Magic Pest & Lawn
11.2020 - 05.2022
IT & Cybersecurity -
NexgenT
High School Diploma -
Vandegrift High School