Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Louis Schoonmaker

Austin

Summary

Young IT Technician looking to utilize skillset & provide real, tangible value to the world.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Network Installation Technician

Tni Telecom
06.2024 - Current
  • Configure, rack & mount Switches, Routers, NID's & Firewalls
  • Install & terminate RJ45 & fiber cables
  • Troubleshoot network devices & document issues/configurations
  • Communicate via Anydesk
  • 1099/Part-time

Retail Customer Service & Sales

Forloh
04.2023 - 05.2024
  • Exceeded biweekly sales goals
  • Processed tickets, payments, online returns and online exchanges in Salesforce and Slack
  • Produced social media content for brand account
  • Interim Manager during roadshow season.

Corporate Trainer

Vincere Associates
05.2022 - 04.2023
  • Promoted to Corporate Trainer for exceeding quota's
  • Developed an online process to increase sales
  • Interviewed and trained new-hires and generated leads in Salesforce
  • Created and directed training materials, including presentations and scenarios.

Pest Exclusion Technician

Magic Pest & Lawn
11.2020 - 05.2022
  • Promoted first quarter
  • Serviced 10-13 customers per day via work vehicle, power tools and 28 foot ladder, Reviews on Yelp & Google
  • Formed relationships with customers and upsold related preventative products
  • Maintained accurate service logs, ensuring compliance and efficiency in operations.

Education

IT & Cybersecurity -

NexgenT
Austin, TX
07.2024

High School Diploma -

Vandegrift High School
Austin, Tx
06.2020

Skills

  • Cisco & Fortinet CLI
  • Cisco SDA
  • Python
  • Linux/CentOS
  • TensorFlow
  • 365 & Google Workspace
  • Power tools/Hardware assembly
  • Customer Service/Technical Support
  • Network Security & Management
  • Troubleshooting
  • Team player & Communication
  • Adobe CS, all DAW's & all NLE's

Certification

  • CCNA
  • MOS (Microsoft)
  • 150,000 Views - Youtube (Production channel)

Timeline

Network Installation Technician

Tni Telecom
06.2024 - Current

Retail Customer Service & Sales

Forloh
04.2023 - 05.2024

Corporate Trainer

Vincere Associates
05.2022 - 04.2023

Pest Exclusion Technician

Magic Pest & Lawn
11.2020 - 05.2022

IT & Cybersecurity -

NexgenT

High School Diploma -

Vandegrift High School

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Louis Schoonmaker