Michael Daniel
Pinellas Park,FL
Summary
Network Engineer with over 10 years of experience with Managed Service Provider, NOC tier support, help desk, network engineering with designing and implementing customer networks.. I have an Associate degree in Network Engineering from St. Petersburg College and I'm 8 classes shy of completing a Bachelor's in Cyber Security. Certifications I hold CCNA (expired), Meraki CMNO, NSE3 (completed Fortinet's own online courses), experienced in Cisco IOS, in SDWAN with Cisco, Cisco Viptela, Cisco Meraki, Fortinet, Check Point, Palo Alto and Juniper security appliances, Cloud Security and Services AWS, Azure and Google
Overview
11
11
years of professional experience
1
1
Certification
Work History
Network Engineer II
Skechers
06.2024 - 11.2024
- Configure Meraki Hardware MXs,MSs,MRs and MVs
- Work with local techs to install Meraski hardware at site
- Cutover Site
- Enable VPN for Hub and Spoke network
Network Engineer/Admin
Astound Broadband
04.2024 - 08.2024
- Convert legacy network to new SDWAN network
- Configure Cisco ASR920s routers and 2960X switches to new SDWAN network
Network Engineer II / Contractor
Spectrum
07.2023 - 12.2023
- Install Cisco Meraki Hardware
- Implement Meraki SDWAN Advanced Security, features and policies (Autio VPN, QoS, Traffic Shaping andf Optimization, Content Filtering, Advanced Malware Protection)
- Configure Cisco Catalyst switches (VLANS, BDPU Guard, SNMP)
- Work with technician onsite for installation
- Ensure hardware reports to the cloud
- Update firewall rules, policies and content filtering
- Test hardware
- Cut over customer
Associate Network Engineer
Netwolves
03.2019 - 01.2023
- Configured, troubleshot and maintained routers, switches, Access Points and firewalls
- Assist Sales Engineer on Designing and Implementing network for new customer
- Collaborated and trained engineering teams in the designing and implementing new customer networks
- Deploy multiple SDWAN platforms for customer network upgrades, Viptela, Meraki, Fortigate
- Led teams of junior engineers in network installations, configurations, configuration changes and upgrades
- Assisted in troubleshooting/resolving complex network issues for NOC support
- Document topologies, layer 1,2 and 3
NOC Senior Tech/Engineering
Netwolves
09.2016 - 03.2019
- Provided lower tier NOC support for network infrastructure and troubleshooting
- Oversaw and verified ticket resolution
- Configured, troubleshot and maintained routers, switches, Access Points and firewalls
- Completed RMAC requests
- Maintained customer networks for optimal performance and security
- Troubleshooting higher level customer's WAN/LAN connectivity plus handle any escalations
NOC Tier 2 / Helpdesk Tech
Netwolves
02.2015 - 09.2016
- Provided more advanced technical support to customers
- Managed network issues escalated from tier 1 techs and help desk
- Coordinated with field technicians in deploying and maintaining network infrastructure
- Completed RMAC requests
- Maintained customer networks for optimal performance and security
- Handle and document any break/fix situations with internal users whether it be phone, laptop or any applications
- Configured / troubleshot NOC's soft phones and remotes office's soft phones
- Added Customer's network devices to monitoring platform Solar Winds with NPM, NCM, SNMP, NetFlow and User Experience
NOC Tier 1 Tech
Netwolves
03.2014 - 02.2015
- Troubleshoot WAN/LAN connectivity for lower tier customers
- Engage internet providers for break/fix situations and work with end users for resolutions
- Worked with all major Internet providers and understand how they operate when it comes to customers networks
- Worked with mostly best effort service such as broad brand or DSL with PPPoE authentication
Education
Bachelor's of Science - Cyber Security
12.2025
Associate of Science - Network Engineering
St. Petersburg College
12.2013
Skills
- Cisco R&S
- Cisco IOS
- Cisco CLI
- ISE
- Prime
- Viptela
- Umbrella
- SDWAN
- DMVPN
- IPSec
- Meraki MX
- MS
- MR
- Fortinet Fortigate
- Forticloud
- Fortimanager
- Fortianalyzer
- ADVPN
- Orion-Solarwinds
- NCM
- NPM
- NetFlow
- Netpath
- Cloud Security
- Azure
- AWS
- Cisco ISRs
- Cisco ASR 1000X
- ASR920
- Cisco 2950s
- 2960s
- 3560s
- Nexus 5K
- 7K
- 9K
- Fortinet Fortigate 40F
- 100F
- 200F
- Palo Alto PA 220
- 400
- 800
- 3200
- Check Point 1470s
- Riverbed Steelhead WAN Optimizers CX
- VX series
Certification
- CCNA, expired
- Meraki CMNO, active
- NSE3, completed
Hardware
- Cisco ISRs - 890, 1000, 1100, 1160 4Ks
- Cisco ASR 1000X, ASR920
- Cisco 2950s, 2960s, 3560s
- Nexus 5K, 7K, 9K
- Cisco Meraki MXs, MSs and MRs
- Fortinet Fortigate 40F, 100F, 200F
- Palo Alto PA 220, 400, 800, 3200
- Check Point 1470s
- Riverbed Steelhead WAN Optimizers CX and VX series
Timeline
Network Engineer II
Skechers
06.2024 - 11.2024
Network Engineer/Admin
Astound Broadband
04.2024 - 08.2024
Network Engineer II / Contractor
Spectrum
07.2023 - 12.2023
Associate Network Engineer
Netwolves
03.2019 - 01.2023
NOC Senior Tech/Engineering
Netwolves
09.2016 - 03.2019
NOC Tier 2 / Helpdesk Tech
Netwolves
02.2015 - 09.2016
NOC Tier 1 Tech
Netwolves
03.2014 - 02.2015
Associate of Science - Network Engineering
St. Petersburg College
Bachelor's of Science - Cyber Security
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