Trey Juarez
Kansas City,MO
Summary
- Cisco Certified Network Specialist with exceptional interpersonal and systems/networking experience. Forward-thinking individual with a desire to learn and grow within the IT field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Network Engineer II
Evergy
05.2024 - Current
- Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.
- Designed and deployed scalable network infrastructure for increased efficiency and reliability.
- Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
- Enhanced security by implementing firewalls, VPNs, and access control systems.
- Streamlined network management through the implementation of automated monitoring tools and processes.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
Network Engineer
SelectQuote Insurance Services
Kansas City, MO
04.2023 - 05.2024
- Established robust infrastructure and data capacity for new applications and communication between sites.
- Created VPN infrastructure for 3,000+ workers, allowing for secure remote connections.
- Troubleshot complex multi-vendor network service provider issues.
- Provided complete end-to-end engineering and installation of route-based IP network solutions leveraging IPSec VPN, BGP and static routing.
- Configured and managed Firewalls using Fortinet Firewalls, Fortimanager and FortiAnalyzer.
- Managed network buildouts in new acquisitions, including configuring new switch stacks and routing.
- Oversaw IPAM and DNS entries for Network equipment leveraging Netbox
Network Analyst
Dairy Farmers Of America
Lenexa, KS
10.2022 - 04.2023
- Troubleshot and maintained networking devices and infrastructure across enterprise for 450+ sites and 12,000+ users.
- Administered and prepared programs for IP addresses, developed network resources and trained support personnel to provide Tier I support to end users.
- Served as liaison between user community and software providers.
- Mitigated risk by analyzing complex computer systems to assess vulnerabilities.
- Analyzed and defined network requirements, optimization and support for SilverPeak SD-WAN projects.
- Configured and installed wireless controllers, routers and switches.
- Upgraded network software and hardware for optimized performance.
- Designed and implemented networks in collaboration with project engineers.
- Cisco Catalyst series 9300, 9200 3850, 3650, 2960 switching
- Cisco ASA
- Cisco DNA Center
- Cisco ISE
- Collaborated in efforts of multi-site integration and support for UC (Unified Communications) Project, a Cisco cloud-based solution and fore-fronted call manager automation.
- Troubleshot and maintained networking devices and infrastructure across enterprise.
Network Engineer
American Century Investments
03.2022 - 10.2022
- Monitored and analyzed system performance, such as network traffic, security and capacity.
- Installed and maintained systems and analyzed users' needs.
- Worked with users to diagnose and resolve network and device problems and implemented established technical or procedural solutions.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
- Installed, aligned and balanced new equipment.
- Received and processed stock into inventory management system.
- Configured and troubleshot VoIP and multi-media distributed systems and platforms.
- Built and configured user/phone profiles using Cisco Unified Communications Manager/Unity
Senior Network Support Technician
K12itc
07.2021 - 03.2022
- Identified negative hardware performance trends and common issues afflicting systems, reporting findings
- Learned and implemented new software testing procedures.
- Managed end-user accounts and permissions, overseeing correct provisioning of access rights in accordance with security best practices and company policies.
- Patched software and installed new versions to eliminate security problems and protect data.
- Implemented network upgrades, resulting in increased efficiency and reduced downtime.
- Maintained network connectivity of workstations, servers and network devices.
Help Desk Technician
Blue Cross And Blue Shield Of Kansas City
01.2020 - 07.2021
- Documented customer concerns and inquiry resolutions in internal ticketing system.
- Researched and resolved account and service problems with friendly, knowledgeable support.
- Collected customer feedback and made process changes to exceed customer satisfaction
- Achieved and consistently exceeded customer satisfaction, achieving certified world class in 2020.
- Enhanced customer satisfaction by resolving technical issues in a timely and efficient manner.
- Reduced downtime by troubleshooting and repairing hardware, software, and network issues.
Education
Systems And Security Administration - Information Technology
Centriq Training
Kansas City, MO11.2021
High School Diploma -
Savannah High School
Savannah, MO2015
Skills
- Cisco Route/Switch
- Fortinet (FortiGate, FortiSwitch, FortiAP infrastructure)
- Paolo Alto Firewalls
- MPLS & SD-WAN
- Infoblox IPAM
- SolarWinds Network Monitoring
- Windows Server 2012, 2016, 2019, 2022
- SilverPeak/Aruba SD-WAN
- OSPF, EIGRP, BGP
- Advanced Network Troubleshooting
- Windows 7, 8, 10 & 11
- Cisco 9300, 9200, 3850, 3650, 2960, C1000 switches
- Cisco 3K, 5K ,7K 9K Nexus switches
- Cisco ASA Firewalls
- Cisco ISE/DNA Center
- ZScaler (ZPA, ZIA)
- ServiceNow
- Network Voice (Cisco Unified Communications Manager, Unity)
Certification
- CCNA - Cisco Certified Network Associate - Active
Timeline
Network Engineer II
Evergy
05.2024 - Current
Network Engineer
SelectQuote Insurance Services
04.2023 - 05.2024
Network Analyst
Dairy Farmers Of America
10.2022 - 04.2023
Network Engineer
American Century Investments
03.2022 - 10.2022
Senior Network Support Technician
K12itc
07.2021 - 03.2022
Help Desk Technician
Blue Cross And Blue Shield Of Kansas City
01.2020 - 07.2021
Systems And Security Administration - Information Technology
Centriq Training
High School Diploma -
Savannah High School