Louis Zabona
Indianapolis
Summary
Former USAF firefighter turned sales and development professional with proven success in donor engagement, program implementation, and national territory management. Strong track record of building school partnerships, driving digital implementation campaigns, and delivering measurable increases in course participation and revenue. Known for consultative selling, strategic outreach, and sustainable partner success.
Overview
9
9
years of professional experience
Work History
Account Manager — Western Territory (14 States)
RefReps LLC
01.2025 - Current
- Lead consultative sales and partner management across 14 western states, focusing on school districts, athletics, and youth programs.
- Drive digital curriculum initiatives through product demos, curriculum solutions, and implementation support for high schools and district-wide campaigns.
- Own renewals, onboarding, and ongoing partner success, achieving high retention and expansion in district portfolios.
- Achievements: Completed 400+ deals across RefReps roles; secured multi-brand partnerships with notable franchises.
Business Development Specialist
RefReps LLC
01.2021 - 10.2025
- Generated and qualified leads in K-12 and higher education with emphasis on innovative curriculum implementation programs.
- Conducted high-volume outreach, scheduled product demos, and supported large district deployments of digital fundraising solutions.
- Surpassed outreach and conversion metrics, contributing to revenue growth and expanded district participation.
Business Development Intern
RefReps LLC
01.2021 - 01.2022
- Assisted with lead generation, CRM hygiene, webinars, and follow-ups to nurture school and district prospects.
- Supported communications with schools and districts to ensure clear value propositions and smooth onboarding.
Firefighter / EMR
United States Air Force
01.2017 - 01.2021
- Delivered emergency response and safety leadership; developed discipline, teamwork, and high-stakes decision-making.
- Awarded Firefighter of the Year (2018); collaborated with NATO partners and traveled across Europe, strengthening cross-cultural communication skills.
Education
Master of Science - Technology
Purdue University (IUPUI Campus)
01.2024
Bachelor of Arts - Organizational Leadership
Purdue University (IUPUI Campus)
01.2023
A.S. Fire Science - undefined
Community College of the Air Force / Louis F. Garland Fire Academy
01.2021
Skills
- School District Partnership Development
- Digital Campaign Strategy & Demos
- CRM & Lead Development (Salesforce, HubSpot)
- Relationship Building & Stakeholder Management
- Proposal Writing & Presentation
- Data Analysis & Reporting
- High-Pressure Decision Making
- Training & Onboarding
Accomplishments
- Completed 400+ sales/partnership deals at RefReps
- Secured partnerships with major sports organizations (adapt with relevant school fundraisers if you have specifics)
- Experienced traveler (22+ European countries in AF service)
- Golf hole-in-one (2021)
Timeline
Account Manager — Western Territory (14 States)
RefReps LLC
01.2025 - Current
Business Development Specialist
RefReps LLC
01.2021 - 10.2025
Business Development Intern
RefReps LLC
01.2021 - 01.2022
Firefighter / EMR
United States Air Force
01.2017 - 01.2021
Bachelor of Arts - Organizational Leadership
Purdue University (IUPUI Campus)
A.S. Fire Science - undefined
Community College of the Air Force / Louis F. Garland Fire Academy
Master of Science - Technology
Purdue University (IUPUI Campus)
Interests
Education, Training & Development, Traveling, Golf