Louisa Bumbalough

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed rapport with customers through active listening skills.

I ran my own day care service .

I looked after children while teaching them skills to start kindergarten!

I worked in a day care facility .

I looked after children and taught them early life skills .

• Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
• Managed time to juggle multiple tasks simultaneously with ease.
• Maintained high personal grooming standards and uniform presentation.

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.

• Provided exceptional guest services by attentively listening to client preferences and delivering customized solutions accordingly.
• Collaborated with team members to ensure seamless guest services, resulting in positive feedback and repeat bookings.
• Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.