Mardy Daniels
Jacksonville
Summary
Dynamic and detail-oriented professional with a strong work ethic, honed at SAFE Management Of Florida. Proven expertise in customer service and automotive detailing, delivering high-quality results and enhancing guest experiences. Skilled in time management and teamwork, consistently achieving client satisfaction and fostering repeat business through exceptional service.
Overview
12
12
years of professional experience
Work History
Guest Service Representative
SAFE Management Of Florida
09.2024 - Current
- Assisted guests with check-in and check-out procedures, ensuring a smooth transition during arrivals and departures.
- Handled guest feedback effectively, implementing suggestions to improve overall service quality.
- Assist guests with seating needs and directions
- Provide excellent customer service to ensure a positive fan experience
- Monitor assigned areas and verify guest credentials
- Support event operations during high-traffic and special events
Car Wash Detailer
A MARDYS TOUCH MOBILE DETAILING
09.2013 - Current
- Executed thorough cleaning processes for both interior and exterior of vehicles, ensuring high-quality results.
- Utilized specialized equipment to perform waxing and polishing, enhancing vehicle appearance and protecting surfaces.
- Conducted routine maintenance on detailing equipment, ensuring optimal performance and longevity.
- Implemented safety protocols during cleaning procedures, minimizing risk of accidents and injuries.
- Clean, protect, and restore vehicles inside and out for private and commercial clients
- Manage scheduling, estimates, and customer communication
- Maintain and operate detailing equipment including pressure washers, buffers, and steamers
- Deliver high-quality results that improve vehicle appearance and customer satisfaction
- Build repeat business through professionalism and consistent quality work
General Laborer
ManpowerGroup
08.2023 - 10.2023
- Assisted with manual labor tasks including loading, organizing, and site cleanup
- Followed safety procedures and worked efficiently as part of a team
- Adapted to various assignments and work environments as needed
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Loaded and unloaded shipments with care to prevent damage to products or packaging materials.
- Assisted in maintaining a clean and organized warehouse environment, reducing potential hazards and improving productivity.
Education
Business Accountancy
Florida State College
Jacksonville, Florida, FLGED -
Jefferson County School District
Monticello, FL12-2011
Skills
- Customer Service & Communication
- Automotive Detailing & Maintenance
- Pressure Washing / Buffing
- Safe Use of Cleaning Chemicals
- Time Management & Organization
- Teamwork in Fast-Paced Environments
- Strong Work Ethic & Attention to Detail
Timeline
Guest Service Representative
SAFE Management Of Florida
09.2024 - Current
General Laborer
ManpowerGroup
08.2023 - 10.2023
Car Wash Detailer
A MARDYS TOUCH MOBILE DETAILING
09.2013 - Current
Business Accountancy
Florida State College
GED -
Jefferson County School District