Summary
Overview
Work History
Education
Skills
Certification
Timeline
NHA Certified Phlebotomy Technician
Generic

Louisa Willoughby

Pataskala

Summary

Compassionate and dedicated healthcare professional with 3 years of direct patient care experience as a Direct Support Professional (DSP). Certified in Phlebotomy and EKG with strong skills in patient support, vital signs monitoring, and activities of daily living (ADLs).Seeking a Patient Care Technician position where I can utilize my clinical skills and healthcare experience to provide high-quality patient care.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Direct Support Professional

ViaQuest Residential Services
Dublin, OH
10.2023 - Current
  • Assisted individuals with daily living activities, promoting independence and personal growth.
  • Monitored and documented behavioral patterns to ensure effective support and care plans.
  • Collaborated with interdisciplinary teams to develop and implement individualized care strategies.
  • Implemented safety protocols to maintain a secure environment for clients and staff.
  • Support clients with mobility and assist with transfer
  • Build positive relationship with clients, families, and healthcare team members.

Merchandiser

Sam
Reynoldsburg, OH
06.2023 - 01.2024
  • Analyzed sales trends to optimize product placement and inventory levels.
  • Collaborated with suppliers to ensure timely delivery of merchandise and minimize stockouts.
  • Developed visually appealing product displays to enhance customer engagement and drive sales.
  • Conducted regular audits of merchandise to maintain compliance with brand standards and quality control.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Verified products appeared at correct locations in proper quantities.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.

Education

Healthcare Training Program -

Chance Medical Acedemy
01-2025

High School Diploma -

Pickerington High School North
Pickerington, OH
05-2023

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Patient care
  • Vital Signs Monitoring
  • Phlebotomy & Venipuncture
  • EkG Administration
  • Electronic Medical Records (EMR)
  • Infection Control
  • Communication & Teamwork
  • Mobility Assistance
  • S

Certification

  • NHA Certified Phlebotomy Technician (CPT)
  • Clinical Medical Assistance Certification
  • EKG Technician Certification
  • DODD Certified Medication Administration
  • CPR Certification

Timeline

Direct Support Professional

ViaQuest Residential Services
10.2023 - Current

Merchandiser

Sam
06.2023 - 01.2024

Healthcare Training Program -

Chance Medical Acedemy

High School Diploma -

Pickerington High School North

NHA Certified Phlebotomy Technician

I am an NHA Certified Phlebotomy Technician. Through my training, I learned venipuncture, capillary blood collection, specimen handling, infection control, patient identification, and laboratory safety procedures. My certification demonstrates that I have met national standards for phlebotomy and can perform blood collection procedures safely and professionally