Louis Arthur Flores III
Rogersville,AL
Summary
Dedicated Assistant Store Manager with strong customer engagement and team collaboration skills. Enhanced service quality through effective staff training and operational support. Committed to optimizing store performance and improving customer satisfaction.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Jacks Family Resturant
Decatur, AL
03.2024 - Current
- Assisted in daily operations, ensuring smooth workflow and customer satisfaction.
- Collaborated with team members to enhance service quality and efficiency.
- Implemented staff training programs to elevate performance and service standards.
- Monitored inventory levels, optimizing stock management and reducing wastage.
- Developed promotional strategies that increased customer engagement and sales.
- Resolved customer complaints promptly, fostering positive dining experiences.
- Analyzed sales data to identify trends and inform decision-making processes.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
GED -
North West Shoals Community College
Muscle Shoals, AL04-2026
Skills
- Problem-solving
- Customer experience
- Customer service and engagement
- Store organization
- Team building and leadership
- Time management
- Store opening and closing
- Inventory counting
- Communication
- Reliability
Timeline
Assistant Store Manager
Jacks Family Resturant
03.2024 - Current
GED -
North West Shoals Community College