Louise Canete

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Developed and maintained relationships with customers and suppliers through account development.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Launched quality assurance practices for each phase of development
• Recorded information, shortages, and discrepancies to keep records current and accurate.

Key Club is a student led organization who strive to make the world a better place through community service. My main duty as the vice president is to assist the president and other club officers in completing their duties. It is also the vice president’s job to effectively contribute to the club’s operations.

• Filled in for Club President for 5 months during extreme crisis
• Watch over the committee system and assist committee chairs
• Made sure that attendance is taken at every meeting in conjunction with the club secretary
• Promoted club events and activities

The Potter's Marathon event is the largest high school 24 hour fundraiser in Indiana. As the president of the club I led the group to surpassing $500,000, making Concord High School break a state record.

• Organizing and managing events and projects
• Surpassed fundraising goals
• Recruiting new members
• Using strong interpersonal communication skills to convey information to others
• Venturing into the community to spread engagement
• Appointing committee chairs and delegating tasks as necessary
• Presides over and leads productive board meetings by creating a purposeful agenda in collaboration with members.

• Reported back to instructor to receive day-to-day tasks and responsibilities
• Delivered clerical support by handling range of routine and special requirements.
• Sorted and organized files, spreadsheets and reports.
• Analyzed problems, identified solutions and made decisions.
• Participated in team-building activities to enhance working relationships.
• Completed research, compiled data, and updated spreadsheets.
• Offered friendly and efficient service to clients, handled challenging situations with ease