Louise Marroquin

decSupervised loss prevention team, ensuring adherence to safety protocols and store policies.

• Conducted regular audits to identify potential theft risks and operational weaknesses.
• Implemented training programs for staff on loss prevention techniques and reporting procedures.
• Reduced shrinkage by implementing effective loss prevention strategies and conducting thorough investigations.
• Collaborated with law enforcement on investigations related to theft incidents.
• Developed and maintained strong relationships with store management for effective loss prevention strategies.
• Conducted regular audits of inventory levels, identifying discrepancies and taking corrective action as needed.
• Served as a liaison between store management and corporate leadership on matters related to loss prevention initiatives and concerns.
• Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
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• Audited two locations on a weekly basis to identify deficiencies and identified potential causes.
• Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.
• Streamlined shrink management program and trained Loss Prevention Officers.
• Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
• Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with other departments.
• Conducted thorough investigations of theft and fraud incidents to mitigate losses.
• Assisted management in reviewing and updating loss prevention policies as needed to maintain effectiveness.
• Contributed to the establishment of a positive work culture focused on reducing losses and improving overall performance.

• Identified, observed and apprehended individuals for committing theft by shoplifting.
• Adhered to asset protection programs and procedures to enforce audit compliance.
• Participated in store shortage reduction program by working with teammates in multiple departments.
• Maintained building safety and security when opening and closing facility.
• Monitored store premises to identify and deter theft incidents.
• Collaborated with law enforcement to investigate suspicious activities.
• Responded quickly to emergency situations within the premises, ensuring the safety of employees and customers alike during critical incidents.
• Addressed procedural non-compliance issues among staff members, reinforcing the importance of adherence to loss prevention policies.
• Managed case files efficiently, ensuring timely resolution of incidents and accurate record-keeping for future reference.
• Prevented significant inventory losses by identifying high-risk items and implementing targeted security measures.

Private Investigations and Security Criminal Justice Ethics Criminal Investigations