Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Louise Quagliata

Myrtle Beach,SC
Louise Quagliata

Summary

Attentive Assistant provides skilled support to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities.

Dedicated Assistant with established interpersonal skills and eagerness to support team members. Intricate understanding of productivity software and physical office assets. Resourceful interpersonal communications skills lends well to streamlining behind-the-scenes operations.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

11
years of professional experience

Work History

Quagliata Italian deli
Myrtle Beach, 29579

Assistant
01.2022 - 08.2024

Job overview

  • Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
  • Organized travel arrangements, including flights, transportation, and accommodation.
  • Proofread documents for accuracy prior to submission to the executive team.
  • Provided administrative support to the executive team by conducting research and preparing statistical reports.
  • Developed processes for efficient workflow within the departmental structure.
  • Maintained clerical correspondence via email and phone.
  • Booked flights, hotel accommodations and ground transportation for smooth business travel.
  • Greeted customers and provided excellent customer service.
  • Processed payments from customers for services rendered.
  • Provided assistance to other staff members during busy times.
  • Kept track of inventory levels in order to reorder supplies as necessary.
  • Performed basic receptionist duties such as answering phones and taking messages.
  • Ordered materials, supplies, or equipment needed for providing services.
  • Followed safety protocols while performing tasks in the salon.
  • Scheduled client appointments using the computer system.
  • Assisted stylists in shampooing, conditioning, cutting, coloring and styling hair.
  • Prepared color formulas as directed by stylists.
  • Checked out customers at the end of their visit.
  • Suggested additional services that would benefit the customer's needs.
  • Maintained a clean work environment throughout the day.
  • Helped maintain records of customer visits, including notes about services performed or products purchased.
  • Set up stations for stylists before their appointments with clients.
  • Cleaned and sanitized all salon tools and equipment.
  • Organized the salon by tidying up shelves and displays.
  • Educated clients on proper care instructions for their newly styled hair.
  • Attended workshops related to hairstyling techniques and trends in order to stay updated on industry knowledge.
  • Stocked shelves with new products when needed.
  • Supported senior stylists in administrative tasks as needed.

Salon
New York, New York

Hair Assistant
08.2017 - 08.2021

Job overview

  • Kept up-to-date on current trends in the beauty industry.
  • Conducted consultations with clients prior to beginning a hair treatment session.
  • Ensured all equipment was properly sterilized between each client use.
  • Communicated effectively with management staff about any concerns related to customer service or safety protocols.
  • Performed basic administrative tasks such as scheduling appointments and maintaining client records.
  • Attended training sessions to stay informed about new methods and techniques.
  • Managed payment transactions at end of each appointment or service rendered.
  • Developed strong relationships with clients through excellent customer service skills.
  • Assisted with hair styling, cutting, coloring, and perming services.
  • Provided shampooing services for clients as requested.
  • Organized supplies in the salon to ensure proper inventory levels were maintained.
  • Recommended appropriate products based on individual customer needs.
  • Maintained cleanliness of salon station and implements.

RESTAURANTS CHAIN & PRIVATELY OWNED
New York, 11725

Server
08.2013 - 08.2016

Job overview

  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Stayed informed about daily specials, new menu items, promotions.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Greeted guests and provided menus.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Education

Suffolk County Community College
Selden, NY

from Liberal Arts And General Studies

Skills

  • Administrative Support
  • File Management
  • Meeting Coordination
  • Office Equipment Troubleshooting
  • Flexible Work Schedule
  • Flexible working hours
  • Multitasking
  • Customer Relations
  • Active Listening
  • Computer Skills
  • Data Entry
  • FLUENT IN ENGLISH & SPANISH

Timeline

Assistant

Quagliata Italian deli
01.2022 - 08.2024

Hair Assistant

Salon
08.2017 - 08.2021

Server

RESTAURANTS CHAIN & PRIVATELY OWNED
08.2013 - 08.2016

Suffolk County Community College

from Liberal Arts And General Studies

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Louise Quagliata