RN Digital Triage
OSF
02.2025 - Current
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Evaluated patient histories, complaints, and current symptoms.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.